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Looking for a job

Sunidhi Sunidhi

@sunidhisunidhi

Customer Support Executive at Careasy, onboarding customers and coordinating on-demand service operations.

At Careasy, I managed customer inquiries and support tickets, handled renewals, and guided new customers through onboarding.

I also coordinated on-demand service operations to help ensure timely service delivery.

At Pync, I assisted customers with product information and resolved complaints. I also worked on renewals.

Experience

Work history, roles, and key accomplishments

CA

Customer Support Executive

Careasy

Jul 2025 - Jun 2026 (11 months)

Managed customer inquiries and resolved support tickets in a timely and professional manner. Handled customer renewals, onboarded new customers, and coordinated on-demand service operations.

Customer Relationship Management problem resolution Client Onboarding Team Leadership Excel Google Sheets

PY

Customer Support Executive

Pync

Feb 2025 - Jul 2025 (5 months)

Assisted customers with inquiries and product information effectively. Resolved customer complaints by providing appropriate solutions promptly and worked on renewals.

Customer Support problem resolution Renewals

Education

Degrees, certifications, and relevant coursework

HU

Himachal Pradesh University

Master of Arts, Political Science

Pursued a Master of Arts in Political Science, completing in June 2025.

GS

Govt. College Solan

Bachelor of Science, Zoology

Completed a Bachelor of Science in Zoology in April 2023.

NI

NIELIT

NIELIT Certification

Earned a NIELIT certification.

Tech stack

Software and tools used professionally

Google Sheets

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

5468k+ INR

Job categories

Customer Support Executive Customer Service Customer Support Specialist

Skills

Customer Support Customer Relationship Management Customer Onboarding Customer Renewals Complaint Resolution On Demand Services Telesales Supervisor Team Leadership Training and Development Conflict Management Excel Google Sheets NIELIT Certification

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