At Rippling, I redesigned the GTM content request process, managing 95+ requests in the first two months and reducing average turnaround from approximately three days to under four hours. I’m also transforming a 4,000+ page Revenue knowledge ecosystem into a more discoverable source of truth.
I built an AI-powered content audit and governance system connected to Confluence and Help Center knowledge sources. It identifies outdated content, duplication, knowledge gaps, and governance issues, while generating evidence-backed insights and leadership dashboards.
At Moxo, I owned cross-functional GTM execution for 30+ monthly product releases, including Moxo Flows, a company-wide UI redesign, and Moxo AI. I also scaled global onboarding programs that reduced time-to-onboard by approximately 40%, and built a self-service Knowledge Base with 320+ articles.
Earlier, I led onboarding and enablement for 110+ enterprise clients at Moxo, delivered training at LinkedIn (Trust & Safety), and progressed through risk operations, investigations, and training roles at Amazon Development Centre.
