Jumana Lokhandwala
@jumanalokhandwala
I am a program and project leader driving learning transformation and AI enabled product delivery.
IndiaWhat I'm looking for
I am a dynamic program and project leader with over 16 years of cross-cultural experience delivering managed services and enterprise IT programs, specializing in learning and talent transformation, process improvement, and stakeholder alignment. I combine Agile and SDLC expertise with strong analytical and coaching skills to drive measurable outcomes and cost-effective delivery.
I have led product initiatives including an AI Story Coach prototype, facilitated workshops using design thinking and visual storytelling, and earned awards such as ACE for Innovation & Automation and Accenture’s Stewardship as Facilitator of Learning. I hold certifications in Six Sigma, PRINCE2, ITIL V4, Power BI, and Microsoft Project, and I leverage tools like Power BI, Figma, Mural, and Confluence to translate strategy into impact.
Experience
Work history, roles, and key accomplishments
ALLearning & Talent Facilitator
Accenture Services Pvt Ltd
Jun 2023 - Present (2 years 2 months)
Developed and delivered training programs aligned with organizational goals, improving employee performance and earning the 'Stewardship as Facilitator of Learning' award in 2024.
ALProgram/Project Management Lead
Accenture Services Pvt Ltd
Jan 2015 - May 2023 (8 years 4 months)
Led planning and delivery of enterprise IT programs and projects, managing budgets, schedules, and stakeholder communications while improving delivery through Scrum and KPI-driven reporting.
MLPMO Lead - Assistant Manager
Maersk Global Services Pvt Ltd
Apr 2012 - May 2014 (2 years 1 month)
Led F&A migration project for a 200+ member team across APAC, ensuring seamless transition and improved operational efficiency.
CSSr. PMO Analyst
Cognizant Technology Solutions
Nov 2010 - Sep 2011 (10 months)
Provided PMO analysis, reporting, and program support to improve project visibility and governance across initiatives.
TMBusiness Process Trainer
Tech Mahindra
Feb 2007 - Nov 2008 (1 year 9 months)
Delivered process training and led knowledge transfer initiatives, supporting rapid team ramp-up and contributing to a £30M telecom contract renewal.
WLInsurance Claims Specialist
WNS Global Services Pvt Ltd
Jul 2004 - Jan 2006 (1 year 6 months)
Managed insurance claims and achieved highest recovery targets, delivering £100k in recoveries and receiving recognition in 2005.
Education
Degrees, certifications, and relevant coursework
International Executive MBA
Master of Business Administration, Operations Management
Completed an Executive MBA in Operations in Brussels, Belgium in 2016.
SUSavitribai Phule Pune University
Master of Science, Analytical Science
Master of Science in Analytical Science from Savitribai Phule Pune University, completed in 2005.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
Interested in hiring Jumana?
You can contact Jumana and 90k+ other talented remote workers on Himalayas.
Message JumanaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
