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Sumaiya Kabir

@sumaiyakabir

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Dedicated healthcare administration professional with expertise in patient care coordination.

United Kingdom

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What I'm looking for

Seeking a challenging role in healthcare administration or patient care that offers opportunities for professional growth and utilizes my administrative and caregiving skills.

I am a motivated and reliable individual with a strong background in healthcare administration, bringing a wealth of experience in patient care coordination, data management, and team collaboration. My professional journey has equipped me with exceptional ICT skills, proficiency in Microsoft Office, and the ability to work effectively in both independent and team-oriented environments.

Throughout my career, I have honed my skills in handling complex administrative tasks, including managing patient records, scheduling appointments, and ensuring seamless communication between patients and healthcare providers. My experience spans roles such as Receptionist, Appointment Coordinator, and Patient Care Advisor, where I have consistently demonstrated my ability to prioritize tasks, manage workflows, and maintain high standards of patient care.

I am committed to continuous professional development, having completed various training programs in areas such as infection control, safeguarding, and moving and handling. I am passionate about delivering excellent patient care and am eager to contribute my skills and experience to a dynamic healthcare team focused on growth and excellence.

Experience

Work history, roles, and key accomplishments

Modality Receptionist

Mirfield Surgery

Jul 2023 - Jan 2024 (6 months)

Greeted patients and managed appointment flows while utilizing internal systems for efficient operations. Completed various administrative tasks.

Communication Administrative Support

Receptionist

HAMD Medical Practice

Feb 2024 - Aug 2023 (-1 years 6 months)

Managed patient queries and medical records while ensuring efficient communication. Handled referrals and document management effectively.

Customer Service Records Management Communication Task Management Document Management

Appointment Coordinator

UHB

Nov 2022 - Apr 2023 (5 months)

Coordinated patient appointments and managed data entry while prioritizing tasks to meet deadlines. Provided timely communication with patients.

Data Entry Appointment Management Communication Administrative Support Prioritization

Imaging Assistant/Bank Healthcare Assistant

Heartlands Hospital

Jun 2021 - Apr 2023 (1 year 10 months)

Assisted in imaging procedures and provided patient care while maintaining a safe environment. Managed patient transport and appointment bookings.

Patient Care Communication Team Collaboration

Patient Care Advisor

Health Harmonie

Mar 2020 - Feb 2021 (11 months)

Handled patient appointments and ensured compliance with health protocols. Managed internal systems for efficient operations.

Appointment Management Compliance Administrative Support

Waitress

Zengh

Jan 2018 - Feb 2020 (2 years 1 month)

Delivered excellent customer service while managing reservations and maintaining cleanliness in the restaurant.

Customer Service Communication Teamwork

Health Care Assistant

Apollo Home Healthcare

Jul 2019 - Jan 2020 (6 months)

Provided complex care and assisted patients with daily activities while ensuring safety and comfort. Managed medication administration.

Complex Care Patient Safety

Domiciliary Care Worker

Prudent

Nov 2018 - Jul 2019 (8 months)

Provided personal care and support to patients in their homes while ensuring their safety and well-being.

Patient Safety Communication

Education

Degrees, certifications, and relevant coursework

Aston Manor Academy

GCSE, General Education

2010 - 2015

Completed secondary education with a focus on various subjects including ICT, Design & Technology, and English. Achieved a total of 10 GCSE grades, demonstrating a strong academic performance.