Open to opportunities

Jyoshna Priyanka

@jyoshnapriyanka

Message

Results-driven administrative professional with diverse industry experience.

United Kingdom

Message

What I'm looking for

I am looking for a role that values teamwork, offers growth opportunities, and allows me to utilize my administrative and customer service skills.

I am a results-driven administrative professional with extensive experience across healthcare, hospitality, sales, and reception. My career has been defined by my ability to manage complex administrative tasks, coordinate patient care, and support teams in fast-paced environments. I pride myself on streamlining operations and enhancing efficiency while delivering exceptional customer service.

In my recent role as a Patient Care Coordinator at St. Bartholomew and Holloway Medical Centre, I successfully managed patient appointments and medical records, ensuring timely and accurate care delivery. My previous experience as a Front of House Supervisor at Shoryu Ltd allowed me to oversee daily operations and train staff to uphold service standards. I have also held various roles in hospitality, where I engaged in sales activities and promoted services, significantly enhancing customer engagement and revenue.

Experience

Work history, roles, and key accomplishments

Patient Care Coordinator

St. Bartholomew and Holloway Medical Centre (NHS)

Sep 2024 - Nov 2024 (2 months)

Managed patient appointments, medical records, and treatment schedules, ensuring timely and accurate care delivery. Coordinated between patients and healthcare providers to streamline communication and enhance patient satisfaction.

Patient Care Coordination Scheduling Communication

Front of House Supervisor

Shoryu Ltd

Feb 2024 - Mar 2024 (1 month)

Oversaw daily front-of-house operations, ensuring seamless customer experiences. Trained and supervised staff to uphold service standards and improve team performance.

Customer Service Operations Service standards

Personal Assistant & Administrator

My Trends Consultants

Jul 2021 - Nov 2023 (2 years 4 months)

Provided comprehensive administrative support to senior management, managing calendars and coordinating meetings. Organised records, managed communications, and facilitated smooth office operations.

Administrative Support Calendar Management Communication Organized Records

Cluster Sales Agent - Rooms & Restaurants

Five Palm Jumeirah

Oct 2017 - May 2020 (2 years 7 months)

Responded to daily customer inquiries, handling bookings and providing tailored recommendations. Implemented strategies to improve customer engagement and increase booking efficiency.

Customer Engagement