Saeeda Fallah

Coordinate outpatient physiotherapy appointments, ensuring accurate referral processing and waiting list management. Communicate with patients to offer convenient appointment times and accessible locations across Suffolk and Norfolk. Support administrative and reception duties, handling high volumes of telephone enquiries with professionalism and efficiency.

Provided administrative support to the Oncology ward, maintaining accurate patient records and organising paperwork. Managed ward communications, answered patient and visitor queries, and facilitated smooth discharges with follow-up appointments arranged.

Delivered compassionate care to service users across multiple wards (acute, rehab, PD), focusing on mental health support. Conducted observations, facilitated activities, and supported daily wellbeing through patient-centered care and engagement.

Operated tills, restocked inventory, and performed quality control checks. Built strong rapport with regular customers and contributed to a positive in-store experience.

Assisted with entertainment content creation, including press research, writing articles, and conducting interviews. Drafted press releases and brainstormed digital media campaigns.

Studied English Literature, focusing on critical analysis and literary theory. Developed strong research, writing, and communication skills through extensive coursework and academic projects.

Grade: C

Completed A-Levels in Maths, English Literature, and Psychology. Achieved grades of C in all subjects, demonstrating foundational knowledge in these academic areas.

Grade: A*-C

Achieved 9 GCSEs with grades ranging from A* to C, including core subjects like English and Maths. Developed a strong academic foundation across various subjects.