At DKS Techno Holdings, I work directly with clients to understand operational problems and turn them into requirements, workflows and delivery priorities. I coordinate clients, developers and internal teams through discovery, planning and implementation discussions.
Across projects including TRYON, an AI virtual try-on experience, I helped translate retailer concerns about customer experience, privacy, consent and misuse into product requirements and safeguards. I’ve also worked on AI voice workflows, education-management products, workforce operations and core banking transformation and procurement documentation.
At Qminimore, I manage Australia-facing operations and client communication, connecting customer needs with delivery teams and commercial priorities. My earlier Australian hospitality work gave me practical experience with staffing, service, cost control and customer expectations, which I bring to technology product work.
