Looking for a job

Amanda Ekanayake

@amandaekanayake

Message

Business Analyst at ShoutOUT Labs delivering Agentic AI solutions for banking, insurance, and travel clients.

Sri Lanka

Message

At ShoutOUT Labs, I manage end-to-end delivery of Agentic AI solutions on B2B SaaS platforms, from requirements gathering through UAT and client sign-off. My client projects span banking, insurance, and travel.

I design logical workflows that align AI agent behavior with business needs, and lead product demos and pre-sales. I also use user feedback to drive UI/UX improvements.

Previously at Expernetic Pvt Ltd, I led requirements for 3+ projects, translating business needs into Agile epics and user stories. I also analyzed processes and improved workflows, supported QA, and managed roadmaps and Agile teams.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

ShoutOUT Labs

Dec 2025 - Present (10 months)

Managing end-to-end delivery of Agentic AI solutions on B2B SaaS platforms, from requirements gathering to UAT and client sign-off. Designing logical workflows and leading product demos and pre-sales.

Agentic AI B2B SaaS Requirements Gathering UAT Workflow Design Product Demonstrations Pre Sales UI UX

Associate Business Analyst

Expernetic Pvt Ltd

Jan 2025 - Dec 2025 (11 months)

Led requirements for 3+ projects, translating business needs into Agile epics and user stories. Analyzed processes, improved workflows, and managed roadmaps and Agile teams.

Agile Requirements Engineering User Stories Competitor Research Stakeholder Interviews Process Analysis QA Test Cases Manual Testing Roadmapping Risk Management

Trainee Business Analyst

Expernetic Pvt Ltd

Jan 2024 - Dec 2024 (11 months)

Collaborated with product owners and developers to translate stakeholder needs into actionable backlog items, minimizing rework and ambiguity by 10%. Increased project tracking efficiency by 15% using Azure DevOps.

Azure DevOps Process Flow Diagrams Wireframing Technical Documentation Backlog Management Stakeholder Management

Trainee Merchandiser

Hela Apparel Holdings

May 2023 - Jan 2024 (8 months)

Managed follow-ups and order tracking for 10+ client accounts, ensuring timely production and delivery. Maintained tracking sheets and supported traceability initiatives.

Order Tracking Client Management Data Management Supply Chain Traceability

Intern Merchandiser

Hela Apparel Holdings

Dec 2022 - May 2023 (5 months)

Improved response times by 25% by maintaining order trackers and coordinating with 10+ suppliers and production teams. Assisted in preparing production status reports and internal communications.

Order Tracking Supplier Coordination Production Report Data Accuracy