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@sukhbirsingh
Motivated Implementation Specialist with expertise in software development.
I am a dedicated Implementation Consultant with a strong background in software development and a proven track record of delivering on-time, within-budget solutions. My expertise spans multiple programming languages and development frameworks, including Python, Java, JavaScript, and .NET.
In my current role at Transflo, I lead implementation projects for the Synergize Product Suite, focusing on integrating Trimble with Synergize. I utilize Wrike for project management and ensure seamless integration processes. I have successfully led multiple product upgrade and implementation projects, consistently meeting deadlines and budgets.
Earlier, as a Technical Support Specialist at EAM Microdea, I provided exceptional product support for the Synergize Product Suite, integrating Trimble products. I maintained and optimized SQL server databases and created a comprehensive knowledgebase, reducing average issue resolution time by 20%. I also collaborated with Development and QA teams to resolve product bugs, achieving a 25% reduction in customer bug reports.
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Work history, roles, and key accomplishments
Transflo
Oct 2023 - Present (2 years 1 month)
Lead implementation projects for the Synergize Product Suite, specializing in integrating Trimble with Synergize. Manage billable work effectively and collaborate closely with clients to develop customized implementation plans.
Microdea/Transflo
Jun 2021 - Oct 2023 (2 years 4 months)
Provide exceptional product support for the Synergize Product Suite, maintaining SQL server databases and creating a knowledgebase to reduce customer issue resolution time by 20%. Collaborate with Development and QA teams to resolve product bugs.
Degrees, certifications, and relevant coursework
Diploma, Computer Programming
2019 - 2021
Grade: 3.9
Completed a Diploma in Computer Programming, focusing on software development and programming languages. Achieved a GPA of 3.9 while leading implementation projects for the Synergize Product Suite.
Diploma, Web Development
2018 - 2019
Earned a Diploma in Web Development, gaining skills in various web technologies and programming languages, preparing for a career in IT and software development.
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