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Sukhbir Singh

@sukhbirsingh

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Motivated Implementation Specialist with expertise in software development.

Canada

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What I'm looking for

Passionate about continuous learning and leveraging new technologies for successful implementations.

I am a dedicated Implementation Consultant with a strong background in software development and a proven track record of delivering on-time, within-budget solutions. My expertise spans multiple programming languages and development frameworks, including Python, Java, JavaScript, and .NET.

In my current role at Transflo, I lead implementation projects for the Synergize Product Suite, focusing on integrating Trimble with Synergize. I utilize Wrike for project management and ensure seamless integration processes. I have successfully led multiple product upgrade and implementation projects, consistently meeting deadlines and budgets.

Earlier, as a Technical Support Specialist at EAM Microdea, I provided exceptional product support for the Synergize Product Suite, integrating Trimble products. I maintained and optimized SQL server databases and created a comprehensive knowledgebase, reducing average issue resolution time by 20%. I also collaborated with Development and QA teams to resolve product bugs, achieving a 25% reduction in customer bug reports.

Experience

Work history, roles, and key accomplishments

Current

Implementation Consultant

Current

Transflo

Oct 2023 - Present (1 year 9 months)

Lead implementation projects for the Synergize Product Suite, specializing in integrating Trimble with Synergize. Manage billable work effectively and collaborate closely with clients to develop customized implementation plans.

Python JavaScript Wrike SQL Agile OOP Communication Problem Solving Time Management Technical Support

Technical Support Specialist

Microdea/Transflo

Jun 2021 - Oct 2023 (2 years 4 months)

Provide exceptional product support for the Synergize Product Suite, maintaining SQL server databases and creating a knowledgebase to reduce customer issue resolution time by 20%. Collaborate with Development and QA teams to resolve product bugs.

SQL Zendesk Salesforce Jira Communication Problem Solving Customer Support Bug Reporting

Education

Degrees, certifications, and relevant coursework

Seneca College

Diploma, Computer Programming

2019 - 2021

Grade: 3.9

Completed a Diploma in Computer Programming, focusing on software development and programming languages. Achieved a GPA of 3.9 while leading implementation projects for the Synergize Product Suite.

GNE College

Diploma, Web Development

2018 - 2019

Earned a Diploma in Web Development, gaining skills in various web technologies and programming languages, preparing for a career in IT and software development.