@violadsouza
Technical Support and Deployment Specialist at Accenture who automated Linux deployment checks and helped achieve 99%+ deployment success.
CanadaAt Accenture, I supported production release cycles by analyzing logs and troubleshooting deployment issues, contributing to 99%+ deployment success rates across multiple releases.
I used Bash to standardize pre-deployment and validation steps, reducing manual effort by 20%. I also assisted with Sybase-to-Oracle data migration and documented support procedures in Confluence.
Work history, roles, and key accomplishments
Worked extensively in Linux environments, using Bash scripting to automate and standardize pre-deployment and validation steps, reducing manual effort by 20% and improving deployment consistency. Supported production release cycles, performing log analysis and troubleshooting during deployments, contributing to 99%+ deployment success rates across multiple releases.
Degrees, certifications, and relevant coursework
Post Graduate Degree, Information Technology Business Analysis
2023 - 2024
Grade: 3.63/4.0
Post Graduate Degree in Information Technology Business Analysis from Conestoga College, completed in December 2024.
Bachelor of Engineering, Information Technology
2017 - 2021
Grade: 8.73/10.0
Bachelor of Engineering in Information Technology from the University of Mumbai, completed in May 2021.
Software and tools used professionally
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