SSSuhaib Siraj
@suhaibsiraj
Ambitious business analyst with a strong foundation in data analysis.
United StatesWhat I'm looking for
I am an ambitious and detail-oriented professional with a strong foundation in Microsoft Excel, logistics, customer service, and operational support. My experience includes generating and analyzing logistics reports to monitor performance and support data-driven decision-making. I excel at coordinating complex processes and ensuring a seamless experience for clients and stakeholders.
Throughout my career, I have demonstrated my ability to solve logistical challenges and drive efficiency. At Amazon, I played a key role in optimizing delivery procedures and resolving issues that impacted customer satisfaction. My dedication to learning and growing within dynamic environments has equipped me with the problem-solving and organizational skills necessary to contribute to meaningful outcomes.
Experience
Work history, roles, and key accomplishments
Central Operations Data Associate
Amazon
May 2020 - Jun 2021 (1 year 1 month)
Generated and analyzed logistics reports using Microsoft Office and internal software to monitor performance and identify trends. Coordinated with station operators and delivery partners to ensure timely and accurate dispatch and delivery of customer orders, resolving logistics challenges and optimizing procedures.
Associate Support Line Representative
Amazon
May 2020 - Jun 2021 (1 year 1 month)
Served as the first point of contact for employee inquiries related to leave, disability, and accommodations, resolving complex queries by referencing documentation and escalating when necessary. Utilized Amazon’s case management system to accurately document, track, and manage high volumes of employee interactions, collaborating cross-functionally to stay informed on process changes.
Sales Associate
Leslie's Poolmart , Inc.
Apr 2018 - Oct 2018 (6 months)
Boosted sales by advising customers on the best products for pool, spa, and jacuzzi maintenance and collaborating with sales managers to review sales data and identify trends. Demonstrated product expertise by assisting customers with pool complications, performing water tests, and recommending solutions for improved water quality.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Business Administration, Information Technology Management
Pursuing a Bachelor of Business Administration with a focus on Information Technology Management. Expected to graduate in December 2025.
Arizona State University
Bachelor of Science, Human Systems Engineering
Completed a Bachelor of Science with a former focus on Human Systems Engineering.
Rio Salado College
Associate of Arts with Distinction, Psychology
Grade: 3.6
Earned an Associate of Arts with Distinction, focusing on Psychology. Achieved a GPA of 3.6.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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