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Ricardo Avalos

@ricardoavalos

I improve high-volume Amazon fulfillment operations through data analysis, workflow optimization, and cross-functional technology partnerships.

United States
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What I'm looking for

I'm seeking opportunities in data analytics, supply chain, business analysis, technical program management, or cybersecurity where I can use leadership, operational analysis, and process improvement to drive measurable business results.

At Amazon, I lead inbound operations processing 15,000–30,000 units per shift, using operational data and workflow improvements to increase stow productivity by 16% and reduce dock-to-stock cycle time by 20%.

I've spent more than five years improving fulfillment performance through KPI analysis, root-cause investigations, standardized processes, and collaboration with SDEs, IT, RME, and Central Flow teams. As a Process Assistant, I reduced drive dwell time by 22%, lowered One Flow defects from 8% to 3%, and reduced Problem Solve backlog from 12% to 2–3%.

I bring hands-on skills in Excel, SQL, Python, Java, front-end development, and cybersecurity, supported by projects in analytics dashboards, SQL reporting, Java applications, and enterprise security architecture. I also enjoy developing others, having trained and mentored more than 50 associates and led onboarding for Process Assistants and Shift Coordinators.

Experience

Work history, roles, and key accomplishments

Amazon.com logoAM
Current

Area Manager I

Aug 2025 - Present (1 year)

Lead inbound operations processing 15,000-30,000 units per shift while achieving productivity, safety, and quality goals. Analyze KPIs and operational metrics to improve labor allocation, increasing stow productivity by 16%. Reduced dock-to-stock cycle time by 20% through workflow optimization and standardized processes. Partner with Software Development Engineers (SDEs), IT, RME, and Central Flow

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University logoSU

Southern New Hampshire University

Certificate, Cybersecurity

Earned a certificate in Cybersecurity from Southern New Hampshire University.

Tech stack

Software and tools used professionally

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