Shonna Knowles

I am a business professional with a proven history of producing accurate, timely reports while meeting stringent project deadlines. My experience as a DRP Analyst at Mars Petcare has equipped me with the skills to analyze inventory positions using JDA Replenishment and SAP, ensuring optimal supply chain performance. I thrive in results-driven environments and possess excellent team-building skills, which have allowed me to lead teams effectively towards achieving organizational goals.

Throughout my career, I have demonstrated my ability to minimize excess inventory and improve order management processes. As an International Customer Service Manager at Firestone Building Products, I was recognized as an SAP super user, where I created metrics to monitor inventory health and identify customer-specific opportunities. My analytical and problem-solving skills have been instrumental in continuously improving customer support processes and mentoring new team members.

With a BBA in Accounting and certifications in Microsoft Power BI and SAP, I am committed to leveraging my logistics experience and leadership skills to contribute to a success-driven organization. I am eager to capitalize on my potential and sense of obligation for the benefit of the company.