Open to opportunities

Sudharani Chavan

@sudharanichavan

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Dedicated civil engineer with a passion for teaching and customer service.

India

Message

What I'm looking for

I seek a role that challenges me and offers growth opportunities in a supportive environment.

I am a committed civil engineer with a Master's degree in Structural Engineering from Visvesvaraya Technological University. My academic journey has equipped me with a solid foundation in engineering principles, and I have consistently achieved top grades throughout my studies. I am eager to apply my knowledge and skills in a challenging role that allows me to contribute to innovative projects.

Throughout my career, I have gained diverse experience in customer service and education. As a Customer Service Associate at various organizations, I honed my communication skills and developed a strong ability to resolve customer queries efficiently. My role as an Assistant Professor allowed me to share my knowledge of AutoCAD and engineering concepts with students, fostering their understanding and passion for the field.

I am a quick learner and a team player, always striving to adapt to new challenges. I am looking for a position that not only enhances my skills but also provides opportunities for upward mobility and exposure to advanced technologies.

Experience

Work history, roles, and key accomplishments

Education Counsellor & Team Leader

Avenue Infotech

Supported the Brainly team by solving math problems online and coordinated between clients and the team for smooth operations. Evaluated and cross-checked math problems solved by other team members, and provided documentation support.

Team Leadership Problem Solving Coordination Documentation MS Office

Teacher

ARJ International School

Taught mathematics and managed extra co-curricular activities and events. Additionally, provided support as a receptionist when required.

Mathematics Event Management Receptionist Duties Communication

Customer Service Associate

Jeetbuzz

Responsible for selling products via telesales as a Customer Service Associate in a non-voice process. Engaged in direct customer interaction to promote and sell company offerings.

Telesales Customer Service Sales Communication Product Promotion

Customer Service Associate

D2h

Managed customer requests for channel activation, deactivation, and package changes through a non-voice process. Ensured accurate and timely updates to customer accounts.

Customer Service Account Management Non Voice Processes Data Entry Problem Solving

Customer Service Associate

Tech Mahindra

Resolved customer queries and provided assistance via chat for Flipkart. Focused on delivering efficient and helpful support to enhance customer satisfaction.

Customer Service Chat Support Flipkart Platform Query Resolution Communication

Customer Service Associate

India Mart

Addressed and resolved customer queries through voice calls. Provided direct assistance to customers, ensuring their issues were handled effectively.

Customer Service Problem Solving Communication

Assistant Professor

Basav Engineering School of Technology

Lectured on AIS and AutoCAD software to students. Developed and delivered course content to facilitate learning.

AIS Autocad Teaching Curriculum Development

Junior Engineer

Raj Infrastructure Development

Supported the design team with various tasks. Provided essential documentation support for ongoing projects.

Documentation Engineering Principles Autocad

Teacher

Daffodils English Medium School

Taught mathematics to students and managed extra co-curricular activities and events. Fostered a positive learning environment and encouraged student participation.

Mathematics Curriculum Development Event Management Student Engagement Classroom Management