Rosik User
@rosikuser
Dedicated educator and customer support specialist with diverse skills.
What I'm looking for
I am a committed educator with extensive experience teaching Mathematics, English, and Economics to students from Class 6 to Graduation level. My passion for fostering academic achievement is complemented by a strong track record in developing English speaking proficiency and creating engaging learning environments. I believe in promoting critical thinking and lifelong learning among my students.
In addition to my teaching experience, I have a solid background in customer support and sales, particularly in the financial sector. I have provided exceptional service to SBI Credit Card holders, resolving complex inquiries and ensuring customer satisfaction. My ability to adapt quickly and learn new concepts has been instrumental in my success across various roles, including sales and administrative positions.
Experience
Work history, roles, and key accomplishments
Advertising Agent
C.K. Birla Hospital
May 2019 - Present (6 years 2 months)
Acted as a liaison between the hospital and the community, engaging face-to-face with individuals. Addressed health inquiries and problems after consulting with medical professionals.
Educator
Shiva Stone Seven Institute (Open Institute)
Apr 2018 - Present (7 years 3 months)
Taught Mathematics and English to students from Class 6th to Graduation level, specializing in Economics. Committed to creating engaging learning environments that promote critical thinking and academic achievement.
Customer Support Specialist
Teleperformance Private Limited (TP)
Feb 2017 - Present (8 years 5 months)
Provided exceptional customer support to SBI Credit Card holders, addressing complex inquiries and resolving problems. Utilized strong communication skills and a deep understanding of credit card operations.
Tender Incharge Assistant
Walia & Walia Private Limited
Dec 2015 - Present (9 years 7 months)
Managed and operated computer systems for data entry in office settings, assisting with tender operations. Proficient in data entry and computer operations, ensuring accurate and timely record-keeping.
Computer Operator
R.K. Solution Private Limited
Apr 2014 - Present (11 years 3 months)
Responsible for creating digital signatures for Chartered Accountants and operating systems. Managed and operated computer systems for data gathering and research.
Sales and Marketing Executive
Continental Milkose (India) Ltd.
May 2013 - Present (12 years 2 months)
Managed and advertised products, contributing to sales and product display in showrooms. Demonstrated strong face-to-face interaction and thorough on-site and showroom sales.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi National Open University (IGNOU)
Master of Commerce, Commerce
Grade: 54.83%
Achieved 54.83% from Commerce stream across all semesters. The program focused on programming degree course.
Indira Gandhi National Open University (IGNOU)
Post Graduate Diploma in International Business Operation, Commerce
Grade: 55%
Achieved 55% from Commerce stream across all semesters. The program focused on international business operations.
University of Delhi (SOL)
Bachelors of Commerce, Commerce
Grade: 47%
Achieved 47% from Commerce stream across all semesters. The program focused on programming degree course.
Government Boys Senior Secondary School, G.B.S.S.S. Kaam Dhenu P-II
12th Class, Commerce
Grade: 57%
Achieved 57% in Commerce. This was an Inter High School qualification.
Government Boys Senior Secondary School, G.B.S.S.S. Kaam Dhenu P-II
10th Class, All Subjects
Grade: 72.9%
Achieved 72.9% in all marks. This was a High School qualification.
Availability
Location
Authorized to work in
Job categories
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