Open to opportunities

Success Abalaka

@successabalaka

I support international businesses with virtual administration, CRM management, client communication, and remote operations.

Nigeria

Message

What I'm looking for

I'm looking for a remote role where I can support business operations, manage client communication and CRM workflows, and contribute to an organised, collaborative international team.

I've supported UK-based businesses through Million Dollar Sprint, managing administrative operations, CRM records, client follow-ups, research, documentation, and day-to-day business support across multiple industries.

Before that, I provided first-line IT support at Loveworld Inc., resolving hardware, software, and network issues while maintaining systems, support records, and event technology.

My customer support and sales experience in international automotive logistics strengthened my ability to manage enquiries, coordinate vehicle shipments, maintain customer records, negotiate pricing, and convert leads into bookings.

I'm comfortable working independently with remote international teams and use tools including Google Workspace, Microsoft Office, HubSpot, Salesforce, Slack, Trello, Asana, ClickUp, and Notion to keep work organised and deadlines on track.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Million Dollar Sprint

Apr 2024 - Apr 2026 (2 years)

Provided virtual administrative support to multiple business clients, managing CRM systems, conducting research, and coordinating tasks to improve operational efficiency.

Virtual Administrative Support Administrative Support CRM Management Client Communication Email Management Calendar Management Internet Research Data Entry Documentation Project Coordination File Management Lead Management Time Management Remote Collaboration Problem Solving Google Workspace

IT Support Officer

Loveworld Inc.

Sep 2022 - Mar 2024 (1 year 6 months)

Provided first-line technical support for staff, resolving hardware, software, and network issues, and maintained records of support requests.

Technical Support Troubleshooting Hardware Software Networking Customer Service

Sales Representative

Easy Car Transport

Apr 2022 - Aug 2022 (4 months)

Assisted customers with vehicle transport quotations and bookings, built client relationships, and coordinated with carriers to ensure timely service.

Sales Customer Relationship Management Negotiation CRM Lead Follow Up Coordination