Precious Sunday Peter

I am an experienced Virtual Assistant with a proven record in customer communication, problem solving, and online support. I deliver fast, friendly service and prioritize clarity and professionalism in every client interaction.

My recent freelance roles focused on managing client communication via email and chat, coordinating travel arrangements, and creating FAQs to improve self-service. I consistently resolved inquiries within 24 hours and followed up to ensure client satisfaction.

Technically comfortable with tools such as Google Workspace and Notion, I maintain spreadsheets, reports, and task trackers to support daily operations while safeguarding confidential information. I work well in teams and manage multiple clients efficiently through attention to accuracy and time management.

I am passionate about helping businesses deliver excellent customer experiences and enjoy adapting processes to improve responsiveness and client outcomes.