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Akanbi OluwatoyinAO
Open to opportunities

Akanbi Oluwatoyin

@akanbioluwatoyin

Virtual Assistant specializing in inbox, CRM, scheduling, and remote team operations.

Nigeria
Message

What I'm looking for

I’m looking for a role where I support remote teams with inbox, scheduling, CRM updates, and organized documentation—so requests move faster and work stays on track. I want a team that values clear communication, efficiency, and reliability.

I’m a Virtual Assistant and Administrative Professional with 3 years of experience supporting remote teams and keeping operations running smoothly. I focus on strong organization, multitasking, and reliable follow-through across day-to-day administrative needs.

I manage inboxes, calendars, and appointment scheduling, while coordinating schedules and communications with clients, customers, and internal teams. In previous roles, I maintained CRM records, updated operational documentation, and supported workflow coordination to keep requests moving and deadlines met.

I’ve supported high-volume environments, coordinating weekly client or student requests, maintaining organized digital files, and tracking tasks for timely completion. I also built and maintained reporting systems using spreadsheets and productivity tools, improving data accessibility and reporting accuracy.

I enjoy turning messy information into clear processes—whether that’s organizing CRM documentation, sending reminders, or preparing structured records for easy access. I’m particularly proud of the operational impact I’ve made, including a 30% increase in operational productivity and faster task completion.

Experience

Work history, roles, and key accomplishments

AL

Customer Sales Associate & Admin Asst

10Alytics

Supported 80+ weekly student inquiries related to course access, onboarding, mentorship scheduling, payments, and learning platform navigation. Maintained and updated 500+ student records and support tickets in CRM/LMS, coordinating communication between students, mentors, and internal teams.

RC

Virtual Assistant

Root Learning Careers

Managed 80+ weekly student and parent inquiries through email, phone, and chat support. Coordinated schedules and class bookings for 15+ tutors, maintained attendance records and CRM updates for 200+ students, and sent appointment reminders and follow-up communications.

Education

Degrees, certifications, and relevant coursework

University of the People logoUP

University of the People

Bachelor of Health Science, Health Science

Earned a Bachelor’s in Health Science from the University of the People in Pasadena, California.

BS

Belle Image Skills

Virtual Assistant Training, Virtual Assistant

Completed Virtual Assistant training with Belle Image Skills.

Coursera logoCO

Coursera

Customer Service Relationship Certificate, Customer Service & Relationship

Completed a course focused on Customer Service Relationship via Coursera.

AL

ALXAfrica

Virtual Executive/Administrative Assistant Service Training, Executive & Administrative Assistant

Completed Virtual Executive/Administrative Assistant service training through ALXAfrica.

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