Akanbi Oluwatoyin
@akanbioluwatoyin
Virtual Assistant specializing in inbox, CRM, scheduling, and remote team operations.
What I'm looking for
I’m a Virtual Assistant and Administrative Professional with 3 years of experience supporting remote teams and keeping operations running smoothly. I focus on strong organization, multitasking, and reliable follow-through across day-to-day administrative needs.
I manage inboxes, calendars, and appointment scheduling, while coordinating schedules and communications with clients, customers, and internal teams. In previous roles, I maintained CRM records, updated operational documentation, and supported workflow coordination to keep requests moving and deadlines met.
I’ve supported high-volume environments, coordinating weekly client or student requests, maintaining organized digital files, and tracking tasks for timely completion. I also built and maintained reporting systems using spreadsheets and productivity tools, improving data accessibility and reporting accuracy.
I enjoy turning messy information into clear processes—whether that’s organizing CRM documentation, sending reminders, or preparing structured records for easy access. I’m particularly proud of the operational impact I’ve made, including a 30% increase in operational productivity and faster task completion.
Experience
Work history, roles, and key accomplishments
Customer Sales Associate & Admin Asst
10Alytics
Supported 80+ weekly student inquiries related to course access, onboarding, mentorship scheduling, payments, and learning platform navigation. Maintained and updated 500+ student records and support tickets in CRM/LMS, coordinating communication between students, mentors, and internal teams.
Virtual Administrative Assistant
Godwin Promise Construction
Managed daily inbox communications, appointment scheduling, and calendar coordination. Coordinated and tracked 80+ weekly client requests, maintained CRM records and operational reports, and supported communication between clients and remote team members.
Virtual Assistant
Root Learning Careers
Managed 80+ weekly student and parent inquiries through email, phone, and chat support. Coordinated schedules and class bookings for 15+ tutors, maintained attendance records and CRM updates for 200+ students, and sent appointment reminders and follow-up communications.
Education
Degrees, certifications, and relevant coursework
University of the People
Bachelor of Health Science, Health Science
Earned a Bachelor’s in Health Science from the University of the People in Pasadena, California.
Belle Image Skills
Virtual Assistant Training, Virtual Assistant
Completed Virtual Assistant training with Belle Image Skills.
Coursera
Customer Service Relationship Certificate, Customer Service & Relationship
Completed a course focused on Customer Service Relationship via Coursera.
ALXAfrica
Virtual Executive/Administrative Assistant Service Training, Executive & Administrative Assistant
Completed Virtual Executive/Administrative Assistant service training through ALXAfrica.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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