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Subho Majumder

@subhomajumder

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Experienced team leader with a focus on operations management.

India

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What I'm looking for

I am looking for a role that allows me to leverage my leadership skills in a dynamic environment, fostering team growth and operational efficiency.

I am Debabrata Majumder, a dedicated professional with a strong background in operations management and team leadership. With experience spanning over several years in various roles, I have honed my skills in customer care and team coordination, ensuring that projects are executed efficiently and effectively.

Currently, I serve as a Team Leader at Chronoid IT Solutions, where I oversee operations and lead a team to achieve our objectives. My previous roles at Vesta Solutions, Amigos Technologies, and Elagoon Business Solutions have equipped me with the necessary skills to manage teams and drive performance. I am committed to continuous improvement and strive to contribute positively to the organizations I work with.

Experience

Work history, roles, and key accomplishments

Team Leader & Operations

Chronoid IT Solutions

Aug 2018 - Present (6 years 9 months)

Led a team and managed operations as a Team Leader & Operations. Ensured smooth workflow and achieved operational objectives.

Team Leadership Operations Management Workflow Optimization Performance Monitoring Problem Solving

Sr. IME & Closer

Elagoon Business Solutions

Aug 2016 - Present (8 years 9 months)

Handled senior-level customer interactions and closing deals as a Sr. IME & Closer. Contributed to business growth through effective client engagement.

Sales Closing Business Development Client Engagement Negotiation

Closer & T.L

Amigos Technologies

Apr 2015 - Present (10 years 1 month)

Managed sales and team leadership responsibilities as a Closer and Team Leader. Achieved sales targets and guided team members.

Sales Team Leadership Coaching Communication

Customer Care Executive

Vesta Solutions

Jul 2012 - Present (12 years 10 months)

Provided customer service and support as a Customer Care Executive. Assisted clients with inquiries and resolved issues efficiently.

Customer Service Customer Support Communication Data Entry

Education

Degrees, certifications, and relevant coursework

Maulana Azad College

Bachelor of Arts (Honours), Media Studies

Currently pursuing a Bachelor of Arts with Honours in Media Studies. Enrolled through Indira Gandhi National Open University, with studies conducted at Maulana Azad College.

Naktala High School

Secondary Education, General Studies

Grade: 52%

Completed secondary education, focusing on a broad curriculum of academic subjects. Achieved 52% in the West Bengal Board of Secondary Education examination in 2009.