Open to opportunities

Karishma Thakur

@karishmathakur

Message

Results-driven manager specializing in team leadership, customer service, and operations.

India

Message

What I'm looking for

I seek a managerial role where I can lead teams, improve operations, build customer relationships, and drive measurable business growth.

I am a dynamic management professional with proven success leading teams, improving operational efficiency, and driving customer satisfaction across hospitality and insurance sales environments. My background includes mentoring staff, setting performance goals, resolving conflicts, and implementing process improvements that enhance productivity and service quality.

I combine strong strategic planning and relationship-building skills with hands-on team management and CRM experience, consistently adapting to changing organizational needs and delivering measurable outcomes. I prioritize a culture of accountability, clear communication, and continuous improvement to achieve business goals.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Dev Cottages

Jun 2024 - Present (1 year 7 months)

Managed and motivated staff to improve productivity and customer satisfaction, implemented mentoring and conflict-resolution processes, and established performance goals to maintain a safe, organized service environment.

Team Leadership Customer Service Mentoring Conflict Resolution Performance Management Strategic Planning Process Improvement CRM

Senior Sales Consultant

Future Generali Life Insurance

Jan 2023 - Jan 2024 (1 year)

Exceeded client requirements through targeted solutions and cold outreach, resolved sales strategy issues, and delivered exceptional customer service to drive sales performance.

Sales Cold Calling Customer Service Business Development Communication Sales Strategy Relationship Building CRM

Associate Sales Consultant

Tata AIA

Jan 2021 - Dec 2022 (1 year 11 months)

Provided knowledgeable sales support, promoted promotions to increase sales volume, built customer relationships for long-term growth, and reviewed services to expand opportunities.

Sales Customer Relationship Management Promotion Business Development Communication Community Engagement

Sales Consultant

Policy Bazaar

Jan 2019 - Dec 2021 (2 years 11 months)

Delivered sales and customer service to walk-in clients, shared best practices to enhance team performance, and managed day-to-day operations in a self-directed environment.