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@divakarsundarapandi
Motivated team leader driving operational efficiency and team performance in fast-paced environments.
I am a motivated and detail-oriented Team Leader with over 3 years of experience in operational management and team leadership. I focus on improving efficiency, managing diverse teams, and ensuring customer satisfaction.
At Neeyamo Enterprise Solution Private Limited, I managed a team of 20 operations staff and implemented process optimizations that improved productivity by 30% and increased accuracy from 95% to 99.20%.
I coordinate task assignments, monitor team performance, provide constructive feedback, and train new staff in relevant processes and procedures. I also collaborate with cross-functional teams to achieve project goals and resolve escalated customer issues promptly.
I bring strong skills in team leadership, process optimization, project management, and effective communication, and I am committed to driving measurable improvements in operations and team outcomes.
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Work history, roles, and key accomplishments
Neeyamo Enterprise Solution Private Limited
Sep 2021 - Present (4 years 2 months)
Managed a team of 20 operations staff and improved productivity by 30%, increasing task accuracy from 95% to 99.2% through process optimization, training, and cross-functional coordination.
Degrees, certifications, and relevant coursework
Bachelor of Science, Science
2018 - 2021
Completed a Bachelor of Science program at NMSSVN College from June 2018 to April 2021.
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