Divakar Sundarapandi

I am a motivated and detail-oriented Team Leader with over 3 years of experience in operational management and team leadership. I focus on improving efficiency, managing diverse teams, and ensuring customer satisfaction.

At Neeyamo Enterprise Solution Private Limited, I managed a team of 20 operations staff and implemented process optimizations that improved productivity by 30% and increased accuracy from 95% to 99.20%.

I coordinate task assignments, monitor team performance, provide constructive feedback, and train new staff in relevant processes and procedures. I also collaborate with cross-functional teams to achieve project goals and resolve escalated customer issues promptly.

I bring strong skills in team leadership, process optimization, project management, and effective communication, and I am committed to driving measurable improvements in operations and team outcomes.