I’m seeking a fully remote role in data, finance, operations, or project support where I can use data and analysis to support decision-making, improve processes, and grow within a collaborative, international team.
Katerina Jovanoska
@katerinajovanoska
Data & Operations Analyst | Finance & Project Support | Excel-Driven Decision Making | Open to Remote Roles
What I'm looking for
I’m a detail-oriented data and operations professional with a strong background in workforce management, reporting, and business analysis. I enjoy working with data to uncover patterns, explain performance, and support smarter decisions — especially in fast-paced, operational environments.
My experience spans call center operations, forecasting, capacity planning, payroll reporting, and KPI tracking, where I’ve worked closely with stakeholders to translate numbers into clear insights. I’m highly comfortable with Excel and large datasets, and I bring a structured, analytical mindset to both data and finance-related tasks.
I’m currently open to work and looking for remote opportunities where I can grow further in data analysis, finance, operations, or project support, contribute to meaningful work, and be part of a collaborative, international team.
Experience
Work history, roles, and key accomplishments
Monitored and analyzed real-time call volume, service levels, and agent availability across multiple projects. Developed and maintained reporting dashboards in Excel and internal BI tools.
Business Plan Researcher & Writer
Joorney Srbija
Dec 2022 - Jul 2023 (7 months)
Conducted financial and market research to support business plan creation. Analyzed historical and forecasted data for diverse business models.
Team Leader / Data Entry Analyst
Axeltra Software Engineering
Aug 2019 - Dec 2022 (3 years 4 months)
Led a team of 6+ analysts in managing data accuracy and workflow distribution. Conducted quality assurance, performance analysis, and weekly reporting.
Quality Planning Engineer
Gentherm
Jul 2018 - Apr 2019 (9 months)
Supported quality checks and production planning in the automotive sector. Worked closely with engineers to ensure compliance and data accuracy.
Sales Representative
Optika Optil
Sep 2016 - Jul 2018 (1 year 10 months)
Advised customers on product selection and promoted optical solutions tailored to their needs. Maintained high levels of customer satisfaction and built strong client relationships.
Education
Degrees, certifications, and relevant coursework
University St. Kliment Ohridski – Bitola
Bachelor of Economics, Banking and Finance
2012 - 2019
Studied Banking and Finance at University St. Kliment Ohridski – Bitola from October 2012 to March 2019. Gained a strong foundation in economic principles and financial markets.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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