Stephanie User
@stephanieuser10
Bilingual technical writer and editor with engineering background and scalable documentation expertise.
United StatesWhat I'm looking for
I am a clarity-driven bilingual (English/Spanish) technical writer with a B.S. in Computer Engineering and over seven years of experience transforming complex system concepts into user-focused documentation. I specialize in producing developer documentation, API and SDK guides, and scalable knowledge-base content for global audiences.
At Coursera I edited and maintained 1,200+ educational articles, drove a 380% increase in organic traffic, codified editorial and style conventions, and localized SOPs for multiple major markets. I prioritize information architecture and user task efficiency to improve discoverability and completion rates.
Previously, as an ASIC Engineer at Honeywell Aerospace and a technical writer at DXC Technology, I implemented docs-as-code workflows, authored compliance and verification documentation, and created reusable template libraries that accelerated project timelines and improved engineering team efficiency.
I bring strong cross-functional collaboration, SEO-informed content strategy, localization experience, and hands-on skills with Confluence, Git/GitHub, Markdown, Contentful, and Figma. I aim to deliver clear, maintainable documentation that supports product adoption and developer success.
Experience
Work history, roles, and key accomplishments
COOptimized and edited 1,200+ educational articles to achieve 380% organic traffic growth, codified editorial standards and localized SOPs for three major markets to scale global content operations.
COMaintained publication quality through technical and copy editing, streamlined localization pipelines with multilingual asset tracking, and informed editorial strategy via user research and performance analysis.
Produced bilingual (EN/ES) technical resources, developer documentation, and executive communications to support international manufacturing and client operations.
HAASIC Engineer I
Honeywell Aerospace
Nov 2018 - Jul 2021 (2 years 8 months)
Delivered technical specifications, API integration guides, and compliance documentation to accelerate aerospace projects, and implemented docs-as-code workflows and reusable template libraries to improve team efficiency.
DTTechnical Writer
DXC Technology
Jan 2018 - Sep 2018 (8 months)
Established knowledge management practices and scalable documentation architectures for Fortune 500 clients, reducing incident resolution time through systematic root-cause and post-incident reporting.
IT Coordinator
Protector LLC
Designed IT policies, API integration guides, and user manuals to improve technology adoption and compliance, and delivered support guides and knowledge transfer sessions to boost operational efficiency.
Computer Engineering Consultant
Universidad del Turabo
Produced product and SDK documentation and integration methodologies to accelerate embedded solutions deployment for university projects.
Content Writer
Mighty Scribes
Improved readability and searchability of content by implementing organized metadata, compliance criteria, and QA processes to raise content quality and discoverability.
Education
Degrees, certifications, and relevant coursework
Universidad del Turabo
Bachelor of Science, Computer Engineering
Activities and societies: Robotics Team Lead (2016–2017); Software Engineer Intern, Honeywell Aerospace (2016)
Completed a Bachelor of Science in Computer Engineering with coursework and projects focused on embedded systems and technical documentation.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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