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Stephanie User

@stephanieuser10

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Bilingual technical writer and editor with engineering background and scalable documentation expertise.

United States

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What I'm looking for

I seek a role producing scalable, user-focused documentation with cross-functional collaboration, emphasis on localization, and opportunities to standardize editorial processes.

I am a clarity-driven bilingual (English/Spanish) technical writer with a B.S. in Computer Engineering and over seven years of experience transforming complex system concepts into user-focused documentation. I specialize in producing developer documentation, API and SDK guides, and scalable knowledge-base content for global audiences.

At Coursera I edited and maintained 1,200+ educational articles, drove a 380% increase in organic traffic, codified editorial and style conventions, and localized SOPs for multiple major markets. I prioritize information architecture and user task efficiency to improve discoverability and completion rates.

Previously, as an ASIC Engineer at Honeywell Aerospace and a technical writer at DXC Technology, I implemented docs-as-code workflows, authored compliance and verification documentation, and created reusable template libraries that accelerated project timelines and improved engineering team efficiency.

I bring strong cross-functional collaboration, SEO-informed content strategy, localization experience, and hands-on skills with Confluence, Git/GitHub, Markdown, Contentful, and Figma. I aim to deliver clear, maintainable documentation that supports product adoption and developer success.

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Experience

Work history, roles, and key accomplishments

SEO Strategic Content Editor

Coursera

Aug 2022 - May 2025 (2 years 9 months)

Optimized and edited 1,200+ educational articles to achieve 380% organic traffic growth, codified editorial standards and localized SOPs for three major markets to scale global content operations.

Content Strategy SEO Optimization Editorial Standards Localization Information Architecture Content Auditing Confluence

Assistant Editor

Coursera

Feb 2022 - Aug 2022 (6 months)

Maintained publication quality through technical and copy editing, streamlined localization pipelines with multilingual asset tracking, and informed editorial strategy via user research and performance analysis.

Technical Editing Copy Editing Localization

Freelance Technical Writer

Freelancer.com

Nov 2017 - Mar 2022 (4 years 4 months)

Produced bilingual (EN/ES) technical resources, developer documentation, and executive communications to support international manufacturing and client operations.

Documentation Technical Translation Content Localization

ASIC Engineer I

Honeywell Aerospace

Nov 2018 - Jul 2021 (2 years 8 months)

Delivered technical specifications, API integration guides, and compliance documentation to accelerate aerospace projects, and implemented docs-as-code workflows and reusable template libraries to improve team efficiency.

API Documentation Docs As Code Workflows AMBA AHB APB

Technical Writer

DXC Technology

Jan 2018 - Sep 2018 (8 months)

Established knowledge management practices and scalable documentation architectures for Fortune 500 clients, reducing incident resolution time through systematic root-cause and post-incident reporting.

Knowledge Management Incident Reports Confluence

IT Coordinator

Protector LLC

Designed IT policies, API integration guides, and user manuals to improve technology adoption and compliance, and delivered support guides and knowledge transfer sessions to boost operational efficiency.

API Documentation User Guides Technology Transfer Information Design Training

Computer Engineering Consultant

Universidad del Turabo

Produced product and SDK documentation and integration methodologies to accelerate embedded solutions deployment for university projects.

Documentation SDK Embedded Systems Technical Writing Technical Consulting

Content Writer

Mighty Scribes

Improved readability and searchability of content by implementing organized metadata, compliance criteria, and QA processes to raise content quality and discoverability.

Content Writing SEO Compliance Editorial Standards Content Management