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Maximillian Phillips

@maximillianphillips

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Technical writer specializing in docs-as-code, IA, and developer UX.

United States

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What I'm looking for

I seek roles where I lead docs strategy and automation for developer-facing products, collaborate cross-functionally, and apply docs-as-code practices to scale clear, accessible documentation.

I am a technical writer focused on documentation strategy, docs-as-code workflows, and developer user experiences. At Cloudflare I led a data-driven information architecture strategy for a seven-person writing team, migrated 600+ pages, clarified 1,000+ UI instructions, and built automated systems to detect product changes and update docs.

I bring hands-on engineering fluency with MDX/Markdown, Git, TypeScript, Python, and CI/CD, plus infrastructure experience with OpenAPI, Terraform, Docker, and Linux. I prioritize measurable impact—reducing maintenance overhead, triaging community contributions, improving accessibility, and supporting large-scale documentation serving millions of monthly visitors.

Experience

Work history, roles, and key accomplishments

Current

Technical Writer

Current

Cloudflare

Jan 2023 - Present (2 years 11 months)

Led data-driven IA strategy for a 7-person writing team, unifying enterprise Zero Trust docs and migrating 600+ pages while clarifying 1,000+ UI instructions and automating screenshot updates to reduce maintenance overhead.

Information Architecture Git CI CD Automation Technical Writing

Research Assistant

Pitt Computational Social Dynamics Lab

Oct 2021 - Dec 2022 (1 year 2 months)

Established documentation standards and style guidelines for a research team, ensuring consistent data interpretation across 5+ researchers and improving reproducibility.

Research & Documentation Collaboration Technical Writing

Endpoint Technician

University of Pittsburgh Information Technology

Oct 2021 - Dec 2022 (1 year 2 months)

Coordinated a 16-person IT staff to deploy critical information systems infrastructure for 200+ academic institution members in accordance with industry standards.

Endpoint management Systems Administration Coordination Infrastructure

Tech Writer Intern

Cloudflare

May 2022 - Aug 2022 (3 months)

Authored documentation for Argo Smart Routing serving 3M+ monthly visitors, implemented extensible Hugo site components to improve docs UX, and advocated accessibility and inclusive language.