Steven Thesier

I am a highly organized and analytical Project Manager with a strong foundation in project planning, execution, and monitoring. My experience includes leading cross-functional teams to execute successful branding campaigns for major clients such as Johnson & Johnson, where I implemented an automated approval process tool that reduced approval times by 20%. I thrive in dynamic environments, effectively managing competing priorities to deliver high-quality outcomes.

In my current role at Inside Ideas Group, I successfully managed the production of a global video campaign for Gen Z early-career applicants, coordinating efforts across five regions. My focus on stakeholder relationships and alignment with key business objectives has enabled me to execute over 24 campaigns in three years. Additionally, I revamped the J&J Learn career development program, leading initiatives that increased employee engagement by 10% within the first quarter of launch.

Previously, as a Senior Customer Support Advisor at Squarespace, I analyzed feedback metrics for over 25 product launches, proposing and implementing segmented queues for live chat that resulted in a 5% increase in customer satisfaction. My commitment to operational efficiency and team collaboration drives my success in project management.