Stevenson Tinio
@stevensontinio
I support U.S. clients across payroll tax, technical support, and B2B sales.
PhilippinesWhat I'm looking for
I've supported U.S. business owners at ADP Philippines by processing end-to-end payroll across multiple states, managing tax filings and amendments, and resolving payroll tax discrepancies with U.S. tax agencies.
I've also delivered customer service and technical support for cable, internet, and LG appliances, resolving connectivity, billing, and product issues. Most recently, I pitched SEO and digital marketing solutions to business owners, recommending tailored packages to improve online visibility and lead generation.
Experience
Work history, roles, and key accomplishments
Stall Marketing and Sales Executive
Baden BPO and Software LLC
Jan 2025 - Dec 2025 (11 months)
Contacted business owners daily to pitch SEO and digital marketing solutions, improving online visibility and lead generation. Delivered persuasive explanations of SEO benefits and closed new accounts.
Processed end-to-end payroll for US-based business owners across multiple states, ensuring compliance with federal, state, and local tax regulations. Managed payroll amendments and resolved tax discrepancies.
Customer Service and Technical Support Representative
Sitel Philippines
Oct 2018 - Sep 2022 (3 years 11 months)
Handled inbound customer service calls for cable and internet services, resolving technical issues and providing first-call resolution. Assisted with billing inquiries and service upgrades.
Technical Support and Billing Specialist
Provided technical troubleshooting for appliances and assisted customers with error codes and product concerns. Scheduled service appointments and processed payments.
Education
Degrees, certifications, and relevant coursework
St. Clare College of Caloocan
Bachelor of Science, Hotel and Restaurant Management
2014 - 2017
Bachelor of Science in Hotel and Restaurant Management degree from St. Clare College of Caloocan from 2014 to 2017.
United International Private School
High School Diploma, General Education
2002 - 2012
Completed grade school and high school education at United International Private School in Dubai, UAE from 2002 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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