steve kyalo
@stevekyalo
Catering Coordinator at Home Caterers, sourcing opportunities and coordinating staff for residential catering and laundry services.
KenyaWhat I'm looking for
Hi, I’m Charles. I’m an experienced administrative and customer service professional with a background in hospitality, front-office operations, logistics and business coordination. I have experience supporting customers, coordinating daily operations, managing records and working with different teams to keep things running smoothly.
I’m comfortable working independently, communicating with clients and colleagues, solving problems and adapting to new systems and processes. I’m currently looking for a remote opportunity in administration, customer support, operations or virtual assistance where I can bring my experience while continuing to grow professionally.
Experience
Work history, roles, and key accomplishments
Catering Coordinator
Home Caterers
Dec 2022 - Present (3 years 10 months)
Sourced opportunities and negotiated offers for residential catering and laundry services. Allocated staff to fulfill client needs and assisted with culinary tasks when needed.
Front Office Supervisor
Inks Motel
May 2021 - Sep 2022 (1 year 4 months)
Oversaw large check-ins and ensured seamless guest experiences. Conducted training sessions for staff and handled guest complaints to maintain high service standards.
Administrative Assistant/Logistics
Jumia Kenya
Jul 2019 - May 2021 (1 year 10 months)
Managed reception of client deliveries from central stores and coordinated dispatch to clients. Ensured seamless logistics operations for timely and accurate deliveries.
Graduate Trainee
The Sarova Stanley
Jul 2018 - Dec 2018 (5 months)
Learned from seasoned professionals across various departments in a premier hotel chain. Gained comprehensive knowledge and shaped approach to customer service and client relations.
Education
Degrees, certifications, and relevant coursework
University of Iowa
Certificate in Business and Entrepreneurship, Business and Entrepreneurship
2017 - 2018
Attended a six-week training in Business and Entrepreneurship at the University of Iowa.
Zetech University
Diploma in Hospitality Management, Hospitality Management
2017 - 2018
Studied Hospitality Management at the Diploma level, a two-year program with rigorous management training and specialization in food production.
Kitui High School
Kenya Certificate of Secondary Education, Secondary Education
2012 - 2015
Completed a mandatory four-year high school program, earning the Kenya Certificate of Secondary Education.
Unyaa Primary School
Kenya Certificate of Primary Education, Primary Education
2000 - 2011
Completed a mandatory ten-year primary school program, earning the Kenya Certificate of Primary Education.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
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