Kevoh Mungai
@kevohmungai
Detail-oriented administrative professional with 7 years of experience.
What I'm looking for
I am a highly organized and detail-oriented administrative professional with over 7 years of experience in supporting operations, logistics, and customer service functions in fast-paced environments. My expertise lies in managing documentation, procurement, travel logistics, and IT support, ensuring operational excellence and administrative efficiency.
Currently, I serve as an Independent Travel Manager at ASAP Tickets, where I am the primary liaison for client inquiries and travel arrangements. I manage end-to-end booking operations and coordinate travel logistics while maintaining high service standards. My previous roles have equipped me with strong skills in administrative data entry, inventory management, and IT troubleshooting, making me a versatile asset in any organization.
I am passionate about contributing to the mission of organizations like FAO, leveraging my skills to deliver client-oriented solutions and enhance operational workflows. My adaptability and commitment to excellence drive me to continuously improve processes and support team objectives.
Experience
Work history, roles, and key accomplishments
Independent Travel Manager
ASAP Tickets
Sep 2024 - Present (10 months)
Served as the primary liaison for client inquiries and travel arrangements. Managed end-to-end booking operations, post-booking support, and documentation.
Administrative Assistant (TallyERP)
Vegpro (K) Ltd
Jan 2017 - Dec 2022 (5 years 11 months)
Oversaw administrative data entry and maintained inventory systems using Tally ERP. Reconciled records and generated regular financial and stock adjustment reports.
Call Center Agent (HR Dept.)
Vegpro (K) Ltd
Dec 2013 - Dec 2017 (4 years)
Managed bulk communication via SMS and calls to internal staff and partners. Scheduled meetings, tracked queries, and ensured timely follow-up.
IT Support Intern
Vegpro (K) Ltd
Dec 2013 - Dec 2016 (3 years)
Installed and configured hardware/software; assisted in basic network maintenance. Supported operational continuity by ensuring tech-readiness of office tools.
Steward (Customer Engagement Support)
Enashipai Resort & Spa
Mar 2012 - Dec 2013 (1 year 9 months)
Delivered customer service and maintained standards in a dynamic hospitality environment. Gained experience in team coordination and service logistics.
Education
Degrees, certifications, and relevant coursework
Kenya Institute of Development Studies
Diploma, Information Technology
Completed a diploma program focusing on Information Technology. Gained foundational knowledge and practical skills in various IT areas.
Mirera Secondary School
KCSE Certificate, General Studies
Obtained the Kenya Certificate of Secondary Education. Completed secondary education requirements.
Availability
Location
Authorized to work in
Job categories
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