Open to opportunities

Stephanie Ortiz

@stephanieortiz1

I support offices and clients through customer service, scheduling, records management, and administrative coordination.

United States

Message

What I'm looking for

I'm seeking an organization that can benefit from my customer service skills and administrative experience.

I've supported prospective students at Martinsburg College by scheduling appointments, assisting with forms, tracking client information in Microsoft Excel, and creating PowerPoint presentations.

At Green Solution Environmental Services, I managed office phones, calendars, filing, data entry, job orders, insurance communications, and payment records in QuickBooks. I also coordinated with staff, vendors, insurance companies, and clients by phone and email.

My experience also includes front-desk patient support at Light of Life Optometry and customer-facing sales at Living Spaces. I bring hands-on administrative experience, strong customer service, and a Bachelor of Arts in Communications.

Experience

Work history, roles, and key accomplishments

Coordinator

Martinsburg College

Aug 2022 - May 2023 (9 months)

Reached out to potential students via phone to gauge interest in returning to school, assisted with scheduling appointments, tracked and updated clients using Microsoft Excel, created presentations, assisted with form completion, and organized both hard copy and electronic files.

Excel Scheduling Data Entry File Management