Stephanie Brito

I’m an emergency communications professional with over five years of experience in 911 dispatch, police communications, and customer service. I handle emergency and non-emergency calls, provide Emergency Medical Dispatch (EMD) instructions and pre-arrival care, and coordinate responses across police, fire, and EMS.

I’ve been recognized for life-saving impact, including a STARK Award for assisting with the successful delivery of a baby over the phone and two Life Saving Awards for providing CPR instructions. In high-pressure, high-volume environments, I focus on calm, clear communication that supports better outcomes.

Beyond dispatch, I maintain accurate records by entering, updating, and managing information in CAD and GCIC systems. I also support training and onboarding by assisting with new employee training, and I’ve trained approximately 10 employees, including future supervisors.

I’m fluent in English and Spanish, and I bring strong multitasking, problem-solving, and critical thinking to every shift. I’m seeking a remote position where my exceptional customer service, administrative, and communication skills can contribute to organizational success.