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Stella User

@stellauser2

Customer support and content moderation professional offering French-English support and front-office service.

France
Message

What I'm looking for

I’m seeking remote customer support and content moderation work where I can provide high-quality service in French and English.

At AXEREAL, via Private Security Firm, I manage visitor access control, front-desk reception, and administrative coordination at an agro-industrial corporate site.

At KIABI, I handled customer inquiries, maintained store safety, and resolved client issues in a high-volume retail environment.

At DERET Logistics, I managed site entry protocols, monitored security systems, and maintained daily digital tracking logs.

I bring experience in multichannel customer communication, ticket escalations, and de-escalation. I’m a native French speaker with C1 English, and I hold CQP APS and CAP APM qualifications.

Experience

Work history, roles, and key accomplishments

KI

Customer Safety & Support Agent

KIABI

Dec 2023 - Mar 2024 (3 months)

Handled direct customer inquiries, maintained store safety, and resolved client issues in a high-volume retail environment.

Education

Degrees, certifications, and relevant coursework

CA

CQP APS

CQP APS, Safety & Access Control

Certified Safety & Access Control Agent.

CA

CAP APM

CAP APM, Mediation & Prevention

Vocational Diploma in Mediation & Prevention.

Tech stack

Software and tools used professionally

Interested in hiring Stella?

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