
Stella User
@stellauser2
Customer support and content moderation professional offering French-English support and front-office service.
What I'm looking for
At AXEREAL, via Private Security Firm, I manage visitor access control, front-desk reception, and administrative coordination at an agro-industrial corporate site.
At KIABI, I handled customer inquiries, maintained store safety, and resolved client issues in a high-volume retail environment.
At DERET Logistics, I managed site entry protocols, monitored security systems, and maintained daily digital tracking logs.
I bring experience in multichannel customer communication, ticket escalations, and de-escalation. I’m a native French speaker with C1 English, and I hold CQP APS and CAP APM qualifications.
Experience
Work history, roles, and key accomplishments
Reception & Safety Operations Agent
AXEREAL
Jul 2024 - Present (2 years 3 months)
Managed visitor access control, front-desk reception, and administrative coordination in an agro-industrial corporate site.
Customer Safety & Support Agent
KIABI
Dec 2023 - Mar 2024 (3 months)
Handled direct customer inquiries, maintained store safety, and resolved client issues in a high-volume retail environment.
Logistics & Access Control Agent
DERET Logistics
Oct 2022 - May 2023 (7 months)
Managed site entry protocols, monitored security systems, and maintained daily digital tracking logs.
Education
Degrees, certifications, and relevant coursework
CQP APS
CQP APS, Safety & Access Control
Certified Safety & Access Control Agent.
CAP APM
CAP APM, Mediation & Prevention
Vocational Diploma in Mediation & Prevention.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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