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Benoit Florenceau

@benoitflorenceau

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Motivated Content Moderator & Multilingual Customer Support Agent.

France

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What I'm looking for

I am looking for a remote position that values adaptability and effective communication.

As a passionate Content Moderator and Multilingual Customer Support Agent, I thrive in dynamic environments where technology and communication intersect. Fluent in French, Spanish, and English, I bring a unique perspective to customer interactions, ensuring clarity and satisfaction. My experience spans across various roles, including content moderation and technical support, where I have honed my skills in user testing and community management.

Throughout my career, I have demonstrated my ability to adapt quickly to new challenges, whether working autonomously or as part of a team. My technical background, combined with my love for gaming and technology, allows me to connect with users on a deeper level, providing them with the support they need. I am eager to leverage my skills in a remote position, contributing to a forward-thinking company that values innovation and effective communication.

Experience

Work history, roles, and key accomplishments

Current

Content Creator

Current

Funkygaming

Jan 2023 - Present (2 years 5 months)

Managed and created content for various platforms, ensuring brand consistency and audience engagement. Developed and implemented content strategies that increased online presence and community interaction.

Content Creation Community Management Digital Communication Shopify WooCommerce

IT Technician

OpenClassrooms

Jan 2021 - Present (4 years 5 months)

Completed comprehensive training as an IT Technician, gaining expertise in network management and system administration. Acquired practical skills in diagnosing and resolving technical issues for various operating systems.

IT Support Network Management Windows Server Linux TCP IP VMWare

Content Creator

Twitch

Jan 2015 - Present (10 years 5 months)

Created and managed live streaming content, fostering a strong online community and engaging with viewers. Utilized platform features to enhance viewer experience and maintain a positive online environment.

Content Moderation Community Management Digital Communication Live Streaming User Engagement

Education

Degrees, certifications, and relevant coursework

OpenClassrooms

IT Technician Training, Information Technology

Completed comprehensive training to become an IT Technician, gaining expertise in various technical domains. Developed skills in diagnosing and resolving IT issues, preparing for a career in technology support.

Unknown

Electronics Repairer, Electronics Repair

Underwent training to become an Electronics Repairer, focusing on the repair and maintenance of electronic devices. Acquired practical skills in troubleshooting and fixing electronic components.