Stella Peter

Delivered clinical care and supervised nursing staff at a hybrid clinic, providing remote education to 200+ patients annually and increasing treatment adherence by 22%. Streamlined intake, documentation, and communication workflows to reduce administrative delays and improve response times.

Served as first point of contact handling 150+ inquiries monthly with a 95% resolution rate and managed CRM updates to reduce documentation backlog by 15%. Scheduled 100+ virtual meetings monthly and prepared weekly performance reports to optimize operations and client adherence.

Assisted patients with mobility, hygiene, and medication administration, achieving a 95% patient satisfaction rating and reducing fall incidents by 10%. Monitored vital signs and maintained accurate, error-free records to support timely clinical interventions.

Bachelor of Science in Information Technology from Nnamdi Azikiwe University, completed in 2009, with coursework including microbiological analysis, brewing science, and laboratory safety.