Open to opportunities

Stela Wanjiru

@stelagitahi

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Seasoned professional in project management and strategic partnerships.

Kenya

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What I'm looking for

I am looking for a role that fosters professional growth, values collaboration, and allows me to leverage my skills in project management and strategic partnerships.

I am a seasoned remote professional with over four years of experience in strategic partnership development, project management, and education management within the Higher Education sector. My track record includes leading high-impact initiatives such as the Craydel Cup, which is Kenya's largest inter-school business pitch competition, where I successfully increased student participation by 200%. I am adept at problem-solving and anticipating team members’ needs, demonstrating a commitment to delivering results in high-performance environments.

Throughout my career, I have forged strategic partnerships with over 60 high schools across Kenya, ensuring the seamless execution of educational programs. My role as a Customer Success Manager at Craydel has honed my skills in business-to-business communication, stakeholder management, and operational efficiency. I am known for my professionalism, resourcefulness, and intellectual curiosity, and I am dedicated to long-term growth in roles such as Project Manager, Business Development, Partnerships or other strategic consultancy positions.

Experience

Work history, roles, and key accomplishments

Current

Customer Success Manager

Current

Craydel

Jan 2023 - Present (2 years 5 months)

As a Customer Success Manager at Craydel, I forged strategic partnerships with over 100 high schools, managed the Craydel Cup project, and oversaw operations to enhance student recruitment and engagement. My role involved effective communication, stakeholder management, and generating reports to track progress and inform strategies.

Strategic Partnerships Stakeholder Management Problem Solving Event Planning Education Management

Enrollment and Partnerships Fellow

JENGA School

Jun 2022 - Jan 2023 (7 months)

In my role as Enrollment and Partnerships Fellow at JENGA School, I provided exceptional customer service, increased sales conversion by 5%, and utilized SalesQL tools for partner engagement. I also organized workshops and maintained enrollment data to enhance administrative efficiency.

Customer Service Data Management Problem Solving Public Engagement Negotiation

Team Leader, Research & Development

AIESEC

Feb 2022 - Jul 2022 (5 months)

As Team Leader in Research & Development at AIESEC, I conducted outreach to companies, secured strategic partnerships, and led a team to deliver workshops. My responsibilities included proposal drafting and event management, showcasing my negotiation and problem-solving skills.

Research Negotiation Event Management Team Leadership Problem Solving Strategic Planning

Operational Manager, Incoming Global Volunteer

AIESEC

Feb 2021 - Feb 2022 (1 year)

In my role as Operational Manager at AIESEC, I managed communication with international exchange students, streamlined visa workflows, and mentored volunteers. I focused on enhancing the international student recruitment process and fostering community engagement.

Communication Risk Management Mentorship Workflow Optimization Problem Solving Community Engagement

Education

Degrees, certifications, and relevant coursework

University of Nairobi

Bachelor of Arts, Language and Communication

2020 - 2024

Pursuing a Bachelor of Arts in Language and Communication and Literature, focusing on the intricacies of language use, communication strategies, and literary analysis.