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Steffen Yoseph

@steffenyoseph

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Strategic HR leader driving operational excellence and client growth.

Indonesia

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What I'm looking for

I am looking for a role that fosters innovation, values collaboration, and offers opportunities for professional growth.

I am a strategic HR leader with extensive experience in driving operational excellence and growth within Multi Process HR outsourcing. My proven success in overseeing outsourced HR functions has allowed me to optimize processes and ensure compliance, delivering exceptional client service. I excel in expanding client bases and nurturing enduring partnerships, bringing a dynamic approach to solving client challenges and achieving business objectives.

In my current role as Executive Vice President of Human Resources at IBMC Business Group, I have led strategic growth initiatives that resulted in a 117% increase in revenue through targeted HR solutions. My experience spans across multiple countries, where I have streamlined HR operations, developed standardized workflows, and strengthened employer branding strategies. I am passionate about fostering a performance-based culture and enhancing talent retention through innovative HR strategies.

Experience

Work history, roles, and key accomplishments

Current

Executive Vice President Human Resources

Current

IBMC Business Group

Sep 2024 - Present (9 months)

Led strategic growth and operations, delivering tailored HR and recruitment solutions for clients in America, Europe, and Singapore. Expanded international client base and improved revenue growth by 117% through targeted HR solutions while achieving high client satisfaction.

Client Engagement Team Leadership Talent Acquisition Performance Management Employer Branding Cross Functional Team Leadership Organizational Development

Head of Human Resource (APAC)

ATech Solution Limited

Feb 2022 - Aug 2024 (2 years 6 months)

Directed HR operations across Hong Kong, Indonesia, and Malaysia, overseeing policy development and strategic planning. Streamlined HR operations, resulting in a 5% increase in productivity and improved compliance with local labor laws.

HR Operations Policy Development Recruitment Compliance Management Workforce Planning Employee Engagement Digital Collaboration Strategic Planning

Head of IT Services Division (VP)

PT Andalan Anak Bangsa (KPSG)

Oct 2021 - Feb 2022 (4 months)

Managed IT and digital transformation initiatives, integrating systems between HR, payroll, and IT teams. Developed a customized HRIS prototype, improving processing speed and workflow efficiency by 20%.

IT Management Digital Transformation HRIS System Integration Project Management Data Security

HRS Unit Head (HR Division Head)

KPSG International Inc.

Jul 2018 - Feb 2022 (3 years 7 months)

Led the full HR setup for BPO projects, establishing HR infrastructure and compliance. Successfully scaled project teams and implemented performance management frameworks, significantly boosting productivity and retention.

Compliance Workforce Planning Performance Management Employee Engagement Policy Development Project Management Recruitment

HR Operation Head

PT Andalan Anak Bangsa (KPSG)

Jun 2017 - Oct 2021 (4 years 4 months)

Oversaw branch operations and business development, driving revenue growth. Managed recruitment and client relations, significantly enhancing operational efficiency and client satisfaction.

Sales Management Recruitment Business Development Service Delivery

Customer Relationship Management Project Manager

PT Karyaputra Suryagemilang (KPSG)

Oct 2016 - Jun 2017 (8 months)

Managed client relations and service delivery, enhancing customer satisfaction and optimizing processes. Developed structured communication processes for smooth project execution.

Client Management Service Delivery Process Optimization Communication Skills Customer Satisfaction

Recruitment Officer

PT Karyaputra Suryagemilang (KPSG)

Oct 2014 - Oct 2016 (2 years)

Handled full-cycle recruitment, ensuring efficient hiring processes. Streamlined workflows and successfully attracted a large candidate pool, significantly improving client trust and satisfaction.

Recruitment Talent Sourcing Hiring Workflows Workflow Optimization

Education

Degrees, certifications, and relevant coursework

IC Education

Certification

2021 - 2021

Achieved a PPh Article 21 Tax Certificate, enhancing knowledge of tax regulations and compliance in Indonesia, which is crucial for HR operations.

PERSA

Certification

2021 - 2021

Completed a certification course on Employment Contract Compliance under Updated Indonesian Regulations, focusing on the legal aspects of employment contracts and compliance requirements.

Global Leadership Center

Certification

2021 - 2021

Earned a Leadership Certificate, focusing on developing leadership skills and strategies to effectively manage teams and drive organizational success.

HR Indo Society

Certification

2020 - 2020

Completed a Behavioral Event Interview (BEI) for Selection Certificate, learning advanced techniques for conducting interviews and selecting candidates based on behavioral competencies.

Centre for Language Training

Certification

2014 - 2014

Obtained English for Specific Purpose (ESP) Level 1 & 2 Certificate, enhancing English language skills tailored for professional contexts.

HR Open-Source Society

Certification

2013 - 2013

Completed Job Evaluation for Job Grading Establishment Certificate, focusing on methodologies for evaluating job roles and establishing fair grading systems.