Stefano Boffino

Business Analyst on two concurrent legacy system replacement programmes: replacing the legacy ERP (Dynamics AX 2012) with Dynamics 365 Finance & Operations, consolidating data and integrations from two operational platforms (transport management and asset/maintenance management) into the new central system, and replacing legacy .NET applications with a single in-house platform.

● ERP Migration

Guided organisations through digital transformation and large-scale system integrations. Collaborated with executives to scope, prioritise, and deliver enterprise technology projects, while coordinating cross-functional teams of developers, designers, and project managers to ensure successful implementation.

Clients’ industries:
Delivered enterprise digital solutions across multiple industries, i

Provided technical and functional analysis, recommendations and solutions to improve data and software systems for businesses.
Partnered with a developer for implementation. Clients’ industries: Retail, E-commerce and Manufacturing.

Performed activities that were tailored to clients’ requirements:

• Analysed business and process models to identify areas that could be improved, and strategised h

Contracted to enhance the ERP system Microsoft Dynamics NAV 2015 and optimise integration with business operations across warehousing, logistics, finance, and customer service.

• Cross-Functional Collaboration - Partnered with warehouse, logistics, and finance teams to design and implement system improvements that reduced manual intervention and improved data accuracy.
• Inventory Optimisation -

Hired to plan and manage the data migration from an outdated accounting system to Microsoft Dynamics NAV 2016 (ERP), including full process redesign to integrate Finance, Logistics, Warehousing, and Procurement.

• Stakeholder Collaboration - Worked with Finance and Logistic departments (6 users in total) to define project scope, gather requirements, and align objectives.
• Process Redesign - Anal

Responsible for defining and executing the global systems strategy across Finance, Trading, and Warehousing for a multinational organisation with 23 offices worldwide (~10,000 employees). Provided leadership in ERP rollouts, vendor management, and IT governance, ensuring technology investments supported business objectives.

Key Responsibilities:
• ERP Transformation Leadership - Designed and led

Provided advice and practical assistance to system users (~250 users) and stores (110 in the UK - 20 international) in a fast-paced and dynamic retail environment.

Duties:
• Supported managers in business process improvements, implementing best practices and fully utilizing ERP system capabilities.
• Assisted internal departments in various projects to improve productivity of business processes.

Provided Microsoft Dynamic NAV (NAV 2009 – NAV 2015) consultancy and support to key users from over 60 different companies.

Duties:
• Collected, defined and documented business and technology requirements.
• Change requests, budget estimating and quoting.
• Tested software before release into live.
• Debugged issues, communicated them to the development team.
• Developed analysis and internal rep

Team leader with responsibility in process analysis and projects management in Service Desk environment. Analysis and optimization of IT flows with ITIL methodologies.

Duties:
• Group MVNO (Mobile Virtual Network Operator) team leader.
• Assigned work to team members to ensure timely and effective response to user needs.
• Developed and lead a culture of quality, consistency, continuous improveme

Responsible for delivering project management and business analysis, that lead to improved controls and efficiencies in infrastructure and operational processes.

Duties:
• Collected, defined and documented business and technology requirements.
• Worked closely with internal & external clients to set priorities and roadmaps.
• Led project teams in the delivery of client requirements from inceptio

Pursued a degree in Information Technology, gaining a strong foundation in computing and software development.