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Stefanija Rose

@stefanijarose

Customer-service focused hospitality professional driven to exceed targets.

Canada
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What I'm looking for

I seek a customer-focused hospitality or administrative role with growth opportunities, collaborative culture, and chances to apply sales and bookkeeping skills.

I am a hospitality and retail professional with hands-on experience in front office operations, sales, and food service. I bring strong customer-service instincts, a proactive attitude, and the ability to work both independently and as part of a team.

My background includes reservations, check-in/check-out, handling invoices and revenue balancing using POS systems, and processing customer transactions and returns. I have experience maintaining clean, safe workspaces and supporting banquet and conference activities.

I have volunteered with healthcare and animal-welfare organizations, providing compassionate service, organizing supplies, and assisting with fundraising and daily operations. I hold training and certifications including First Aid & CPR, Pro-Serve, WHMIS, Babysitting License, and Microsoft Office Specialist.

I am seeking a role where I can apply my conflict-resolution skills, advanced computer abilities, and sales orientation to contribute measurable results while continuing professional development.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Robertson College logoRC

Robertson College

Diploma, Administration / Bookkeeping

2025 - 2025

Completed an Administration Assistant / Bookkeeping Diploma with training in Sage 50 accounting and general bookkeeping.

Tech stack

Software and tools used professionally

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