Whitney WhyteWW
Open to opportunities

Whitney Whyte

@whitneywhyte

Front desk agent with 8+ years in customer service and hospitality.

Canada

What I'm looking for

I seek a role that values customer satisfaction and offers growth opportunities.

I am a dedicated front desk agent and customer service representative with over 8 years of diverse experience in hospitality, customer service, and esthetics. My journey has equipped me with strong problem-solving and conflict resolution skills, allowing me to enhance client well-being and operational efficiency effectively. I have a proven track record of reducing guest wait times and improving overall satisfaction, which I consider my greatest achievement.

My professional background includes roles such as Front Desk Supervisor and Esthetician, where I honed my ability to manage teams and deliver exceptional service. I am proficient in various MS applications and hold a CPR certification, which complements my commitment to client safety and satisfaction. I thrive in fast-paced environments and am passionate about creating positive experiences for guests and clients alike.

Experience

Work history, roles, and key accomplishments

CA
Current

Security Guard/Security Analyst

Cancom

Nov 2024 - Present (7 months)

Responsible for alarm monitoring, access control, and CCTV monitoring. Provided excellent customer service while ensuring a visible security presence. Documented incidents accurately in daily logs and security reports.

HS

Esthetician

H2O Float Spa

Jul 2024 - Aug 2024 (1 month)

Performed holistic facials and relaxation treatments, ensuring high client satisfaction. Maintained cleanliness and adhered to sanitation standards.

Education

Degrees, certifications, and relevant coursework

Canadian Beauty College logoCC

Canadian Beauty College

Diploma, Medical Aesthetics

2023 - 2024

Completed requirements for Diploma in Medical Aesthetics, including Micro-Needling certification and 210 clinical/spa hours.

Medix College logoMC

Medix College

Diploma, Medical Office Administration

2017 - 2018

Completed requirements for Diploma in Medical Office Administration, covering medical terminology, OHIP billing, and Accuro/EMR training.

Tech stack

Software and tools used professionally

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Whitney Whyte - Security Guard/Security Analyst - Cancom | Himalayas