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JQ
Open to opportunities

Jesse Quann

@jessequann

Reliable hospitality and customer-service professional skilled in front-desk operations and guest relations.

Canada
Message

What I'm looking for

I am looking for a permanent full- or part-time hospitality role where I can apply front-desk, guest-relations and operational skills, be challenged, and contribute to company growth.

I am a dependable hospitality and customer-service professional with hands-on experience in front-desk operations, night audit reporting, event promotion, and lodge management. I have a proven track record of handling guest check-ins/outs, processing payments, generating occupancy and revenue reports, and supporting restaurant and housekeeping operations.

As a versatile worker I have also managed scheduling, budgeting and daily routines in a demanding home environment while delivering strong customer service in hotels, lodges and event venues. I seek roles where I can contribute reliability, attention to detail and a strong work ethic to support team success.

Experience

Work history, roles, and key accomplishments

TH

Night Auditor

The Lonsdale Quay Hotel

Nov 2013 - Jan 2016 (2 years 2 months)

Managed front desk night operations, processed check-ins/check-outs, reconciled daily transactions and generated occupancy and revenue reports for management review.

FH

Janitor

Frontier Honda

Oct 2011 - Feb 2012 (4 months)

Maintained dealership cleanliness and sanitation after hours, handled waste management and secure access duties as a trusted keyholder.

DI

Housekeeper

Days Inn

Feb 2010 - May 2011 (1 year 3 months)

Performed cleaning and sanitization of guest rooms and laundry operations while maintaining respect for guests' personal belongings and hotel standards.

Education

Degrees, certifications, and relevant coursework

MS

Medicine Hat High School

High School Diploma, Secondary Education

Completed Grade 12 diploma at Medicine Hat High School.

Tech stack

Software and tools used professionally

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Jesse Quann - Stay-at-Home Parent - Self Employed | Himalayas