Jesse Quann
@jessequann
Reliable hospitality and customer-service professional skilled in front-desk operations and guest relations.
What I'm looking for
I am a dependable hospitality and customer-service professional with hands-on experience in front-desk operations, night audit reporting, event promotion, and lodge management. I have a proven track record of handling guest check-ins/outs, processing payments, generating occupancy and revenue reports, and supporting restaurant and housekeeping operations.
As a versatile worker I have also managed scheduling, budgeting and daily routines in a demanding home environment while delivering strong customer service in hotels, lodges and event venues. I seek roles where I can contribute reliability, attention to detail and a strong work ethic to support team success.
Experience
Work history, roles, and key accomplishments
Stay-at-Home Parent
Self Employed
Dec 2016 - Present (8 years 10 months)
Managed household operations including scheduling, budgeting, time management and problem solving to support family needs and daily routines.
Event Staff / Promoter
Gorgomish
Feb 2014 - Sep 2016 (2 years 7 months)
Performed coat check, door entry, occasional bartending and ticket sales; ran social media promotions for events and DJs to drive attendance and customer engagement.
Night Auditor
The Lonsdale Quay Hotel
Nov 2013 - Jan 2016 (2 years 2 months)
Managed front desk night operations, processed check-ins/check-outs, reconciled daily transactions and generated occupancy and revenue reports for management review.
Janitor
Frontier Honda
Oct 2011 - Feb 2012 (4 months)
Maintained dealership cleanliness and sanitation after hours, handled waste management and secure access duties as a trusted keyholder.
Housekeeper
Days Inn
Feb 2010 - May 2011 (1 year 3 months)
Performed cleaning and sanitization of guest rooms and laundry operations while maintaining respect for guests' personal belongings and hotel standards.
Education
Degrees, certifications, and relevant coursework
Medicine Hat High School
High School Diploma, Secondary Education
Completed Grade 12 diploma at Medicine Hat High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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