Mahima Shrestha
@mahimashrestha
Organized administrative professional with HR experience and strong customer-service and operations skills.
CanadaWhat I'm looking for
I am an organized administrative professional with over two years of experience across office administration, human resources, front-desk operations, retail cashiering, and production assembly. I deliver accurate, customer-focused support—managing records, reservations, inventory, and onboarding while maintaining confidentiality and process integrity.
I have driven operational improvements such as efficient filing systems, training new hires, supporting employee engagement and recruitment initiatives, and meeting production quality targets. I work well independently or in teams, prioritize time management, and bring attention to detail and professionalism to every role.
Experience
Work history, roles, and key accomplishments
Front Desk Agent
Highland Pines Campground
Jan 2024 - Present (1 year 9 months)
Managed guest inquiries and reservations for seasonal and transient visitors, created bookings via phone, email and in-person, and organized physical and digital filing systems to improve information retrieval.
Production Assembly Associate
Luminor Environmental Inc.
Jan 2021 - Jan 2024 (3 years)
Packaged 300–400 UV lamps and assembled 15–20 whole-home UV water treatment systems per shift with 100% accuracy, delegated tasks per shift and performed quality checks to meet product specifications.
WCCashier
Walmart Canada
Jan 2020 - Jan 2021 (1 year)
Processed 200+ POS transactions averaging $2,000 per shift with full accuracy, promoted loyalty programs generating 20+ sign-ups monthly, trained six new hires and followed cash-handling security procedures.
Human Resources Intern
Lutherwood
Jan 2020 - Jan 2020 (0 months)
Supported HR activities including job postings, resume screening, interview scheduling and confidential employee record maintenance, and assisted in employee engagement and recruitment research initiatives.
Administration Chief
3D Consultants Pvt. Ltd
Jan 2018 - Jan 2019 (1 year)
Coordinated executive travel, managed filing and office supplies, organized client meetings and handled HR-related administrative tasks including employee records and onboarding support.
Education
Degrees, certifications, and relevant coursework
CCConestoga College
Graduate Certificate, Office Administration
2021 - 2021
Completed a Graduate Certificate in Office Administration at Conestoga College in 2021.
CCCambrian College
Graduate Certificate, Human Resources Management
2020 - 2020
Completed a Graduate Certificate in Human Resources Management at Cambrian College in 2020.
Ace Institute of Management
Bachelor of Business Administration, Banking and Insurance
2018 - 2018
Completed a Bachelor of Business Administration in Banking and Insurance at Ace Institute of Management in 2018.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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