Open to opportunities

Starr User

@starruser

Message

I build scalable operations, systems, and workflows that improve delivery visibility and execution.

United States

Message

I've led operations and systems strategy at Elevated Advisors, Earth Angel, and It’s Electric, building workflows, accountability structures, reporting, and integrations that keep complex initiatives moving. At Elevated Advisors, I supported 20+ concurrent client engagements, reduced onboarding time by 40%, and improved project completion rates by 30%.

I bring 15+ years of experience translating business priorities into scalable operational execution. I've implemented and optimized ERP, CRM, financial, and workflow platforms including Salesforce, NetSuite, SAP, HubSpot, Asana, Jira, and Smartsheet.

Experience

Work history, roles, and key accomplishments

Current

Branch Operations Manager

Current

Elswick Investments

Jun 2026 - Present (3 months)

Built and configured operational workflows across Salesforce, Black Diamond, and Edge to support client service and information visibility. Manages end-to-end document processing, troubleshoots client portal issues, and processes money-movement requests.

Salesforce Black Diamond Edge Document Processing client support Troubleshooting

Education

Degrees, certifications, and relevant coursework

Western Governors University

Bachelor of Science, Information Technology Management

Coursework in Information Technology Management, including certifications in Fundamentals of Organizational Leadership, Supervision, Business Management, and Business Principles.