Stacy Rivas

Prepared laboratory equipment and instrumentation required for tests, research, process, or quality control. Recorded and reported test results accurately according to established procedures. Organized lab test solutions, compounds, and reagents.

Communicated with patients with compassion while keeping medical information private. Collaborated with multi-disciplinary staff to improve overall patient care and response times. Advised patients regarding coverage details and treatment needed or rendered.

Scheduled and confirmed appointments. Answered and directed incoming calls using multi-line telephone system. Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules.

Handled office and administrative tasks, processing patient check-ins and check-outs, and collecting payments. Managed appointment scheduling, patient records, and financial information. Provided immediate service recovery and worked to exceed patient/customer expectations.

Worked closely with each employee to ensure that each assignment was finished ahead of its deadline. Updated warehouse logs and computer databases consistently and accurately. Assigned work to workers, tracked productivity, and ensured daily completion.

Maintained a safe, educational environment for students during learning and free play time. Communicated regularly with parents, teachers, and administrators regarding student progress and needs. Facilitated classroom discussions to promote creative thinking.

Operated the telephone by providing information, forwarding calls, taking messages, and scheduling appointments. Handled a high volume of calls and appropriately routed incoming calls for staff. Assisted in the preparation of reports and presentations as needed.

Activities and societies: Spanish Club (2011-2014), Student Council (2012-2013), Student Volunteering (2017-Present)

Completed high school education, gaining foundational knowledge across various subjects. Participated in extracurricular activities including the Spanish Club and Student Council, demonstrating leadership and community involvement.

Graduated from Gwinnett College, completing a program that provided specialized training. The curriculum focused on practical skills relevant to administrative and medical support roles.