Nancy Ramos
@nancyramos
Detail-oriented administrative professional with extensive business operations experience.
What I'm looking for
I am a detail-oriented and highly organized administrative professional with extensive experience in business operations, office administration, and customer service. My career has been marked by my ability to manage scheduling, travel arrangements, expense reporting, and procurement processes efficiently. Bilingual in English and Spanish, I excel in communication and problem-solving, which allows me to thrive in fast-paced environments while maintaining high levels of accuracy.
Currently, I serve as the Coordinator of Business Operations at Baylor College of Medicine, where I prepare and process purchase orders, manage travel arrangements, and provide administrative support to faculty members. My previous roles have equipped me with a solid foundation in customer service and office management, ensuring that I can handle a variety of tasks with professionalism and efficiency. I am proficient in Microsoft Office Suite and have a proven track record of maintaining high standards in all aspects of my work.
Experience
Work history, roles, and key accomplishments
Coordinator, Business Operations
Baylor College of Medicine
Apr 2018 - Present (7 years 3 months)
Prepared and processed purchase orders, and managed domestic and international travel arrangements using Concur. Drafted correspondence, oversaw calendar scheduling, and submitted expense reports for reimbursement.
Administrative Clerk
MD Anderson Cancer Center
May 2014 - May 2015 (1 year)
Organized and archived glass slides and paraffin blocks in numerical order, and created mailing labels for packaged materials. Retrieved and processed personnel requests for archived materials, and filed completed cases accurately.
Food Service Worker
MD Anderson Cancer Center
Mar 2013 - Apr 2014 (1 year 1 month)
Prepared and served food while adhering to health and safety standards, maintaining efficiency in a high-pressure environment. Ensured all prepared foods were labeled correctly with expiration dates and employee initials.
Cashier/ Service Clerk
Walgreens
Jul 2008 - Apr 2012 (3 years 9 months)
Assisted in the pharmacy department by entering patient information into the database and managed checkout transactions efficiently. Balanced the cash register at the end of shifts and operated the photo lab on weekends.
Volunteer
Cesar E. Chavez High School
Performed filing, data entry, and document organization, and managed incoming calls, transferring them as necessary. Escorted visitors and students to appropriate locations.
Volunteer
Lakewood Church
Managed front desk reception, assisting with child check-ins and organizing activities such as arts and crafts. Provided support to teachers for children ages 2–3 years old.
Medical Receptionist
Airline Children’s Clinic
Jul 2015 - May 2018 (2 years 10 months)
Scheduled patient appointments using the Epic system and greeted/checked in patients, verifying necessary documents. Conducted insurance verifications, updated records, and provided appointment reminders via phone calls.
Education
Degrees, certifications, and relevant coursework
Houston Community College
Associate Degree, Science
Completed an Associate Degree in Science. The curriculum provided a foundational understanding of scientific principles and methodologies.
Cesar Chavez High School
High School Diploma, General Studies
Activities and societies: Volunteer activities included filing, data entry, document organization, managing incoming calls, and escorting visitors and students.
Obtained a High School Diploma. The coursework prepared me for further academic pursuits and professional roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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