Open to opportunities

Stacy Lavuha

@stacylavuha

Message

U.S. healthcare AR and medical billing specialist resolving claims, denials, and payment posting.

Kenya

Message

What I'm looking for

I want to keep working U.S. healthcare AR and medical billing—resolving denials, managing claim follow-ups, and improving billing workflows while staying compliant with HIPAA and payer guidelines.

I handle accounts receivable follow-ups for Medicare, Medicaid, and commercial payers at Medbill LLC, working accounts, EOBs/ERAs, and documentation to keep payments accurate and HIPAA-compliant.

Before that, at ONQ Kenya supporting US Radiology Specialists, I managed aging reports, investigated denied or rejected claims, and supported payer/patient billing inquiries through escalations and timely follow-ups. I also guided and coached AR team members using quality analysis data, and helped develop SOPs and scripts for better claim resolution workflows.

Earlier on, I ran end-of-day reconciliation as a Chief Cashier and supported operations and HR administration, including employee records, onboarding, payroll/benefits support, and internal transfers—experience that’s fed directly into how I manage billing records and communication.

Experience

Work history, roles, and key accomplishments

Current

Accounts Receivable (AR) Specialist

Current

Medbill LLC

Jun 2025 - Present (1 year 2 months)

Manage AR follow-ups for Medicare, Medicaid, and commercial payers. Resolve unpaid, underpaid, and denied claims.

Medical Billing A R Follow Up Denial Management Claims Submission Payment Posting Insurance Verification Medicare Medicaid TRICARE Revenue Cycle Management HIPAA compliance

Accounts Receivable Specialist / Senior Team Lead

ONQ Kenya

Feb 2022 - Jun 2025 (3 years 4 months)

Directly report to the AR Manager overseeing claim follow-ups and escalations. Manage inbound/outbound calls related to patient billing inquiries and insurance verifications.

AR Management Claims Follow Up Customer Service Quality Analysis SOP Development Credentialing Authorization

Operations Manager (Part-Time)

M&F Contractors

Dec 2020 - Jan 2022 (1 year 1 month)

Oversaw day-to-day operations and supervised site staff on a part-time basis. Coordinated materials, schedules, and basic procurement activities.

Operations Management Supervision Procurement Record keeping

Chief Cashier

Maguna's Superstores Ushirika

Dec 2020 - Jan 2022 (1 year 1 month)

Managed cash collections, change distribution, and end-of-day reconciliation and reporting. Supervised junior cashiers and resolved escalated customer issues.

Cash Management Reconciliations Team Supervision Customer Service