grace muthoni

I am a detail-oriented and results-driven Accounts Receivable Specialist and Team Lead with over 3 years of experience in medical billing and healthcare revenue cycle management. My journey has been marked by a commitment to excellence, leading a diverse team of 10 AR specialists across Kenya, India, and Panama. I take pride in my ability to resolve complex insurance denials, maximize collections, and achieve high recovery rates across various payer types.

Throughout my career, I have demonstrated a strong proficiency in quality assurance, appeals handling, and coding issue resolution, underpinned by a deep knowledge of HIPAA, HCPCS, CMS, and LCD regulations. I am passionate about team development and driving continuous improvement in multicultural work environments. My technical skills include proficiency in EPIC, Imagine, Availity, and Waystar, and I have successfully collaborated with major insurers such as UHC, Medicare, Medicaid, Optum, and Blue Cross.