Winnie Waweru

I am an Accounts Receivable Specialist with over five years' experience focused on medical billing and revenue cycle operations. I bring a proven track record resolving billing discrepancies, monitoring delayed payments, and maintaining accurate customer accounts.

At Ceresti Health I managed accounts receivable remotely, collaborated with payors and team members to ensure timely collections, and supported process improvements to increase revenue cycle efficiency. I maintained detailed customer records and upheld HIPAA standards while developing deep knowledge of assigned payors and billing procedures.

Previously at Wonder Kids Therapy I tracked, reconciled, and reported account activity using Excel and Word, reported non-payment and irregular account activities to management, and contributed to cross-team projects to streamline billing and AR processes.

I am organized, methodical, and customer-focused, with strong problem-solving and communication skills. I am committed to supporting efficient collections, maintaining compliance, and delivering exceptional customer service.