Peter Ngala

Reports customer account details for non-payments, delayed payments, and other irregularities. Provides compliance and audit support, maintains customer files and records, and ensures safe custody of customer documents.

Reviewed general ledger entries for accuracy and monitored accounts receivable/payable status to support prompt processing. Performed data entry, maintained accounting documentation, conducted bank reconciliations, and supported financial statement preparation.

Managed cash transactions and reconciled cash drawers while addressing customer concerns. Conducted inventory counts and processed refunds and exchanges in line with company policy.

Developed marketing strategies to drive sales and tracked key performance indicators for campaign success. Conducted data collection and analysis to support sales efforts.

Reconciled accounts and reviewed expense data as part of day-to-day accounting processes to support financial accuracy. Prepared working papers, reports, and audit documentation.

Collected and recorded tenant rents while maintaining agency financial records.

Collected and reported statistical records for assigned data collection activities.

Activities and societies: Volunteered in medical camps (e.g., Mukuru Kwa Njenga) organized via Strathmore University, assisting with catering and support after check-ups.

Pursuing Certified Public Accountant (CPA) Level 3 studies as a candidate at Strathmore University.

Completed a Bachelor of Business Management with a focus on Banking and Finance, graduating in 2022.

Completed secondary education and obtained a KCSE Certificate (2013–2016).