Stacy Gibson
@stacygibson
I streamline high-volume hospitality operations, customer support, scheduling, inventory, and administrative workflows.
United StatesWhat I'm looking for
I've managed high-volume restaurant operations across five Culinary Concepts locations, including Pazzo! Cucina Italiana, Chops City Grill, Yabba Island Grill, and The Saloon Wood Fired Grill.
I handle scheduling, monthly inventory, purchasing, vendor invoicing, financial reporting, staff recruitment, and training while controlling labor costs. I also managed Facebook marketing across all five concept pages.
At Shula's Steak House within the Hilton Hotel, I provide high-touch guest service, resolve disputes, troubleshoot POS hardware and software issues in real time, and support scheduling and inventory coordination.
My background also includes accurate financial transactions and client communications at PNC Bank, along with years of fine-dining service and administrative support. I'm seeking to bring my operational experience into a remote support or coordination role.
Experience
Work history, roles, and key accomplishments
Server, Bartender, & Operations Lead / Manager
Shula's Steak House (Hilton Hotel)
Feb 2026 - Present (6 months)
Provide high-touch service and guest dispute resolution in a premium hotel dining environment. Troubleshoot POS hardware/software issues real-time and assist with administrative tasks, scheduling, inventory tracking, and coordination.
Bartender
D'Amico's The Continental
Dec 2023 - Mar 2025 (1 year 3 months)
Deliver exceptional fine-dining guest experiences while maintaining high accuracy in order processing and cash handling. Manage high-volume workstation setup, inventory restocking, and team communication.
Bartender & Server
Dorona Italian Steakhouse
Nov 2023 - Dec 2023 (1 month)
Upsold menu offerings and delivered attentive service to guests in a fast-paced environment.
Processed financial transactions with 100% accuracy and strict adherence to security protocols. Managed high-volume client phone inquiries, scheduled appointments, and took detailed messages.
Bartender
DeRomo's Restaurant
Dec 2022 - Jul 2023 (7 months)
Maintained inventory, prepared workstation, and provided prompt customer support.
Corporate Manager / Restaurant Manager
Culinary Concepts Restaurants
Jan 2009 - Dec 2022 (13 years 11 months)
Managed operations across 5 distinct restaurant locations, including inventory, ordering, scheduling, recruiting, and training. Controlled labor costs, performed administrative work, and executed digital presence strategies.
Server & Bartender
The Saloon Wood Fired Grill
Oct 2018 - Dec 2019 (1 year 2 months)
Provided high-quality customer care and was promoted to manager based on outstanding leadership and operational efficiency.
Server, Bartender, & Administrative Assistant
Bonefish Grill
Oct 2012 - Oct 2018 (6 years)
Supported back-office administrative tasks while serving and bartending across two regional locations.
Education
Degrees, certifications, and relevant coursework
Lebanon High School
High School Diploma, General Studies
Completed high school education, earning a diploma.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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