Jessica Gilleland
@jessicagilleland
I lead restaurant operations, customer service, and high-volume hospitality teams.
United StatesWhat I'm looking for
I've led restaurant operations at Fatty's Pizza and Parish on Cherry St, managing teams of 25–30+ employees while supporting customer service, hiring, training, payroll, deposits, purchasing, and inventory.
At Fatty's Pizza, I worked across two locations on marketing, project management, new initiatives, products, and services. I helped increase annual sales by 30+%, reduce management complaints by 90%, and improve crew satisfaction by 100%.
My customer-service foundation comes from five years at GEICO, where I resolved customer inquiries, maintained accurate interaction records, and trained new representatives while consistently maintaining a rating above four.
I'm currently a lead server and bartender at Lake Oconee Bistro, bringing dependable cash handling, multitasking, new-hire training, and a positive attitude to fast-paced hospitality environments. I value communication, good vibes, and resolving whatever situation comes my way.
Experience
Work history, roles, and key accomplishments
Lead Server/Bartender
Lake Oconee Bistro
Jan 2024 - Present (2 years 7 months)
Managed time effectively, maintained a positive attitude, handled cash drawer, trained new hires, and multitasked in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Wilcox County High School
High School Diploma, General Studies
Earned a high school diploma from Wilcox County High School in 2013.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Jessica?
You can contact Jessica and 90k+ other talented remote workers on Himalayas.
Message JessicaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
