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SRK User

@srkuser

I diagnose Salesforce issues and build AI-assisted support and integration solutions.

India
Message

What I'm looking for

I'm looking for a customer-focused technical support or Salesforce engineering role where I can diagnose complex issues, build reliable solutions, use AI-assisted development responsibly, and grow through collaboration with experienced engineers.

At Auro Realty, I diagnose technical issues on live Salesforce production systems, troubleshoot bugs, configuration problems, and integration failures, and document resolution procedures for recurring support cases.

I've built Salesforce, Java, and SQL projects including ClientGenesis and a University Grievance Management System, using root cause analysis, testing, REST APIs, and AI-assisted workflows. I also designed a deep learning pipeline evaluating CNN, LSTM, and R-CNN architectures across 54,305 plant-disease images.

Experience

Work history, roles, and key accomplishments

AR
Current

Salesforce Intern

Auro Realty

Mar 2026 - Present (5 months)

Diagnosed technical issues on a live Salesforce production platform, troubleshooting bugs, configuration problems, and integration failures. Documented solutions and contributed to internal knowledge bases, leveraging LLM-based agentic tools for efficient issue diagnosis.

Education

Degrees, certifications, and relevant coursework

Anurag University logoAU

Anurag University

Bachelor of Technology, Computer Science and Engineering

2022 -

Grade: 7.60/10

Pursuing a Bachelor of Technology in Computer Science and Engineering with a CGPA of 7.60/10.

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